CPSCGeneral Alert

Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard

Name: Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard
Brand: Lenovo
SKU: CPSC-24031
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 22 de noviembre de 2023ID de Retiro: 24031Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The power bank's internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. Do not put lithium-ion batteries in the trash or battery recycling boxes found at various retail and home improvement stores. They can cause fires and explosions if they are damaged or crushed and are a hazard when thrown in the trash.

Descripción del Producto e Identificación

This recall involves the Lenovo USB USB-C Laptop Power Bank with model number PBLG2W. The power bank has a 20,000 mAh rechargeable lithium-ion battery used to charge laptops, cell phones, and other devices when an electrical outlet is not available. The power bank is black and measures approximately 7 inches long by 3 inches wide. "Lenovo" is printed in black letters on a red tag on the USB power cord. The recalled units were manufactured between January 2022 and June 2022. The manufacturing date is located on the product label in a year/month (YY/MM) format. The recalled units have the manufacturing date of 22/01, 22/02, 22/03, 22/04, 22/05 or 22/06. The part number 40ALLG2WWW and the model number PBLG2W are also located on the product label.

Productos Afectados

Lenovo USB-C Laptop Power Banks

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Lenovo-Recalls-USB-C-Laptop-Power-Banks-Due-to-Fire-Hazard
Title	Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/power-bank.png
Images › 1 › Caption	Recalled Lenovo USB-C Laptop Power Bank
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/power-bank-label.png
Images › 2 › Caption	Recalled Lenovo USB-C Laptop Power Bank label
Hazards › Name	The power bank's internal screws can come loose, causing a short circuit and overheating of the lithium-ion battery, posing a fire hazard. Do not put lithium-ion batteries in the trash or battery recycling boxes found at various retail and home improvement stores. They can cause fires and explosions if they are damaged or crushed and are a hazard when thrown in the trash.
Injuries › Name	The firm has received one report of a fire causing minimal property damage. No injuries have been reported.
Products › Name	Lenovo USB-C Laptop Power Banks
Products › Number Of Units	About 2,850 (In addition, about 510 were sold in Canada)
Recall I D	9766
Remedies › Name	Consumers should immediately stop using the recalled Lenovo USB-C Laptop Power Banks and contact Lenovo for a free replacement as well as instructions for properly disposing of lithium-ion batteries according to local and state regulations.
Importers › Name	Lenovo Inc., of Morrisville, North Carolina
Retailers › Name	Online at www.lenovo.com, www.newegg.com, www.cdw.com, www.insight.com, www.connection.com, www.shi.com, www.Softchoice.com, www.eBay.com and www.staples.com from May 2022 through January 2023 for about $100.
Recall Date	2023-11-22T00:00:00
Description	This recall involves the Lenovo USB USB-C Laptop Power Bank with model number PBLG2W. The power bank has a 20,000 mAh rechargeable lithium-ion battery used to charge laptops, cell phones, and other devices when an electrical outlet is not available. The power bank is black and measures approximately 7 inches long by 3 inches wide. "Lenovo" is printed in black letters on a red tag on the USB power cord. The recalled units were manufactured between January 2022 and June 2022. The manufacturing date is located on the product label in a year/month (YY/MM) format. The recalled units have the manufacturing date of 22/01, 22/02, 22/03, 22/04, 22/05 or 22/06. The part number 40ALLG2WWW and the model number PBLG2W are also located on the product label.
Recall Number	24031
Remedy Options › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/lenovo-usb-c-laptop-power-bank-recalled-due-fire-hazard
Consumer Contact	Lenovo toll-free at 866-989-0515 from 8 a.m. to 8 p.m. ET Monday through Friday, email at recalls@lenovo.com or online at https://support.lenovo.com/solutions/HT515669 or at www.lenovo.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date	2023-11-22T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lenovo Recalls USB-C Laptop Power Banks Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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