CPSCGeneral Alert

Lectric Ebikes Recalls Disc Brake Calipers Sold on Lectric E-Bicycles Due to Crash and Injury Hazards (Recall Alert)

Name: Lectric Ebikes Recalls Disc Brake Calipers Sold on Lectric E-Bicycles Due to Crash and Injury Hazards (Recall Alert)
Brand: Lectric Ebikes
SKU: CPSC-23789
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 7 de septiembre de 2023ID de Retiro: 23789Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider.

Descripción del Producto e Identificación

This recall involves mechanical disc brake calipers located on both front and rear of Lectric electric bicycle models XP 3.0 Black, XP 3.0 Long- Range Black, XP Step-Thru 3.0 Black, XP Step-Thru 3.0 White, XP Step-Thru 3.0 Long Range, XP Step-Thru 3.0 Long Range White. The model name is printed on the bike's rear rack.

Productos Afectados

Disc brake calipers sold on Lectric e-bicycles

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Lectric-Ebikes-Recalls-Disc-Brake-Calipers-Sold-on-Lectric-E-Bicycles-Due-to-Crash-and-Injury-Hazards-Recall-Alert
Title	Lectric Ebikes Recalls Disc Brake Calipers Sold on Lectric E-Bicycles Due to Crash and Injury Hazards (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-black.png
Images › 1 › Caption	Lectric eBikes XP 3.0 Black with recalled brake calipers
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-long-range-black.png
Images › 2 › Caption	Lectric eBikes XP 3.0 Long-Range Black with recalled brake calipers
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-step-thru-black.png
Images › 3 › Caption	Lectric eBikes XP Step-Thru 3.0 Black with recalled brake calipers
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-step-thru-white.png
Images › 4 › Caption	Lectric eBikes XP Step-Thru 3.0 White with recalled brake calipers
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-long-range-step-thru-black.png
Images › 5 › Caption	Lectric eBikes XP Step-Thru 3.0 Long Range with recalled brake calipers
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/ebike-XP-long-range-step-thru-white.png
Images › 6 › Caption	Lectric eBikes XP Step-Thru 3.0 Long Range White with recalled brake calipers
Hazards › Name	The mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider.
Injuries › Name	The firm has received four reports of loss of braking power including two injuries that involved cuts, scrapes and a broken bone.
Products › Name	Disc brake calipers sold on Lectric e-bicycles
Products › Number Of Units	About 45,000
Recall I D	9706
Remedies › Name	Consumers should immediately stop using Lectric e-bikes with the recalled disc brake calipers and contact the firm for a free mechanical caliper repair kit. Consumers will receive up to $100 towards the cost to install front and rear mechanical brake calipers. Lectric Ebikes is contacting all purchasers directly.
Importers › Name	Lectric eBikes LLC, of Phoenix, Arizona
Retailers › Name	Online at lectricebikes.com from November 2022 through May 2023 for between $1,000 and $1,200.
Recall Date	2023-09-07T00:00:00
Description	This recall involves mechanical disc brake calipers located on both front and rear of Lectric electric bicycle models XP 3.0 Black, XP 3.0 Long- Range Black, XP Step-Thru 3.0 Black, XP Step-Thru 3.0 White, XP Step-Thru 3.0 Long Range, XP Step-Thru 3.0 Long Range White. The model name is printed on the bike's rear rack.
Recall Number	23789
Remedy Options › Option	Repair
Consumer Contact	Lectric eBikes LLC toll-free at 877-479-5422 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.lectricbikesrecall.expertinquiry.com or at www.lectricbikes.com and click on the recalls tab for more information.
Last Publish Date	2023-09-07T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Lectric Ebikes Recalls Disc Brake Calipers Sold on Lectric E-Bicycles Due to Crash and Injury Hazards (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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