Lamaze Chill Teether
AustraliaLamaze Chill Teether
Motivo del Retiro / Peligro
TranslatedThe recall is due to microbial contamination, the liquid filling in production code K1920ALP01 is contaminated with the bacteria Sphingomonas sp and the liquid filling in production code E1920ALP01 is contaminated with the bacteria Staphylococcus epidermidis.
Descripción del Producto e Identificación
TranslatedReason / Defects: The recall is due to microbial contamination, the liquid filling in production code K1920ALP01 is contaminated with the bacteria Sphingomonas sp and the liquid filling in production code E1920ALP01 is contaminated with the bacteria Staphylococcus epidermidis. Hazards: Product contaminated with Sphingomonas sp or Staphylococcus epidermidis may cause infection or illness in children with weakened immune systems, if the teether is punctured and the liquid filling is ingested. What to do: Consumers should immediately stop using the product and keep out of reach of children. The production code can be found directly on the back of the packaging and on the product itself. Only teethers with production code K1920ALP01 or E1920ALP01 are included in this recall. TOMY Australia will provide a replacement Lamaze item to all affected consumers. Do not return item to store. Please return the item to: TOMY Australia Reply Paid 4460 Dandenong South VIC 3175 Consumers can contact TOMY for advice or information via email serviceaus@tomy.com or phone (03) 9799 5500.
Productos Afectados
TranslatedLamaze Chill Teether Single Pack Batch Numbers E1920ALP01 and K1920ALP01
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 89e69c23-4d86-41bb-9d25-40067ca9aa1f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/lamaze-chill-teether |
| Pub Date | Wed, 14 Dec 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Lamaze%20Chill%20Teether%20Single%20Pack.jpg?itok=oYKoSpIC |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Lamaze Chill Teether?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Rattles and toy teethers","Toys for babies and toddlers"]
- DistributionAustralia
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