CPSCGeneral Alert

L G Sourcing Recalls to Repair Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's Stores

Publicado: 9 de diciembre de 2020ID de Retiro: 21046Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

Wiring connectors in the fireplace can overheat, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves allen + roth brand 62-inch wide, 5,120-BTU infrared quartz electric fireplaces, Lowe's Item Number 466656. The electric fireplaces are housed in a cherry wood-colored cabinet and have a thermostat and remote control. An insert inside the cabinet simulates a wood-burning fire and provides heat. "FEBO Flame Electric Fireplace Model Number ZHS-30-A" is printed on a white label on the back of the product.

Productos Afectados

allen + roth 62-inch Electric Fireplaces

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/L-G-Sourcing-Recalls-to-Repair-Electric-Fireplaces-Due-to-Fire-Hazard-Sold-Exclusively-at-Lowes-Stores
TitleL G Sourcing Recalls to Repair Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's Stores
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-64618AM.png
Images › 1 › CaptionRecalled allen + roth 62-inch Electric Fireplace
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-64645AM.png
Images › 2 › CaptionBack panel with label identifying model number
Hazards › NameWiring connectors in the fireplace can overheat, posing a fire hazard.
Injuries › NameThe firm has received 28 reports of overheating, fire, or smoke. Several of these incidents reportedly caused smoke damage to the surrounding area and in one instance smoke inhalation.
Products › Nameallen + roth 62-inch Electric Fireplaces
Products › Number Of UnitsAbout 48,000
Recall I D8959
Remedies › NameConsumers should immediately stop using the recalled electric fireplaces and contact L G Sourcing to receive a free repair kit and to schedule a free in-home repair.
Importers › NameL G Sourcing, Inc., of Mooresville, N.C.
Retailers › NameLowe's stores nationwide and Lowes.com from January 2013 through April 2018 for about $700.
Recall Date2020-12-09T00:00:00
DescriptionThis recall involves allen + roth brand 62-inch wide, 5,120-BTU infrared quartz electric fireplaces, Lowe's Item Number 466656. The electric fireplaces are housed in a cherry wood-colored cabinet and have a thermostat and remote control. An insert inside the cabinet simulates a wood-burning fire and provides heat. "FEBO Flame Electric Fireplace Model Number ZHS-30-A" is printed on a white label on the back of the product.
Recall Number21046
Manufacturers › NameEasy Top Enterprises LTD, of China
Remedy Options › OptionRepair
Consumer ContactL G Sourcing, Inc. toll-free at 888-251-1019 Monday through Friday, 10 a.m. to 7 p.m. ET, or visit lowes.com and click on Recalls & Product Safety at the bottom of the page for more information.
Last Publish Date2020-12-09T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought L G Sourcing Recalls to Repair Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's Stores?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableEasy Top Enterprises LTD, of China
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Easy Top Enterprises LTD, of China - L G Sourcing Recalls to Repair Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's Stores

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https://therecallfile.com/es/recalls/l-g-sourcing-recalls-to-repair-electric-fireplaces-due-to-fire-hazard/CPSC-21046
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