Knape & Vogt Recalls Office Workstations Due to Injury Hazard
USKnape & Vogt Recalls Office Workstations Due to Injury Hazard
Motivo del Retiro / Peligro
TranslatedThe workstation can malfunction, causing the gas cylinders to separate and forcefully discharge, posing an injury hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves desktop sit-stand office workstations, sold under the brand names: Adas Elevo Sit-to-Stand Desktop, K&A Manufacturing Helium Surface, 3M Precision Standing Desk, Inscape Rockit, Neutral Posture Ergonomics StandUp X1, Workrite Ergonomics Solace Desktop, Volante and IMOVR Ziplift. The black or white workstations can be used in a sitting or standing position. The workstations measure about 36 inches wide by 24 inches deep. They have two handles and two hydraulic gas pressure cylinders which enable the workstation to be raised or lowered. Affected workstations can be identified by the Lot Number label located on the inside of the right hand top surface bracket of each unit. Affected lot numbers contain the last three letters "VOL". The affected lot numbers include: 16-######-VOL 17-######-VOL 18-######-VOL 19-######-VOL
Productos Afectados
TranslatedSit-Stand Office Workstations
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Knape-Vogt-Recalls-Office-Workstations-Due-to-Injury-Hazard |
| Title | Knape & Vogt Recalls Office Workstations Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-14 at 3.02.11 PM.png |
| Images › 1 › Caption | Recalled Sit-Stand Office Workstation (Black) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-14 at 3.02.15 PM.png |
| Images › 2 › Caption | Recalled Sit-Stand Office Workstation (White) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-14 at 3.02.20 PM.png |
| Images › 3 › Caption | Recalled Sit-Stand Office Workstation Corner Unit (Black) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-14 at 3.02.28 PM.png |
| Images › 4 › Caption | A photo of the Lot Number Label on the Workstation (on the underside) |
| Hazards › Name | The workstation can malfunction, causing the gas cylinders to separate and forcefully discharge, posing an injury hazard. |
| Injuries › Name | Knape & Vogt has received two reports of the gas cylinder separating from the workstation, in one case, the cylinder discharged from the unit resulting in damage to drywall in an office. |
| Products › Name | Sit-Stand Office Workstations |
| Products › Number Of Units | About 76,000 |
| Recall I D | 8557 |
| Remedies › Name | Consumers should immediately contact Knape & Vogt to arrange for a free in-home/office repair. |
| Importers › Name | Knape & Vogt Manufacturing Company, of Grand Rapids, Mich. |
| Retailers › Name | Knape & Vogt authorized sellers nationwide including online at eBay, Amazon.com, Staples.com, imovr.com, ergodirect.com, hafele.com, ergonomicaccessories.com, ergoexperts.com and officeanything.com from October 2016 through February 2019 for between $350 and $560. |
| Recall Date | 2019-05-14T00:00:00 |
| Description | This recall involves desktop sit-stand office workstations, sold under the brand names: Adas Elevo Sit-to-Stand Desktop, K&A Manufacturing Helium Surface, 3M Precision Standing Desk, Inscape Rockit, Neutral Posture Ergonomics StandUp X1, Workrite Ergonomics Solace Desktop, Volante and IMOVR Ziplift. The black or white workstations can be used in a sitting or standing position. The workstations measure about 36 inches wide by 24 inches deep. They have two handles and two hydraulic gas pressure cylinders which enable the workstation to be raised or lowered. Affected workstations can be identified by the Lot Number label located on the inside of the right hand top surface bracket of each unit. Affected lot numbers contain the last three letters "VOL". The affected lot numbers include: 16-######-VOL 17-######-VOL 18-######-VOL 19-######-VOL |
| Recall Number | 19121 |
| Remedy Options › Option | Repair |
| Consumer Contact | Knape & Vogt toll-free at 888-667-1501 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.kv.com and click on the recall link at the bottom of the page for more information. |
| Last Publish Date | 2019-05-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Knape & Vogt Recalls Office Workstations Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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