NHTSASEATS

Kia America, Inc. - Fire from Overheated Power Seat Motor

Publicado: 5 de junio de 2024ID de Retiro: 24V407000Categoría: Vehículos y AutomotrizPaís: Estados Unidos
US
Vehicle RecallNHTSAUSUS

Kia America, Inc. - Fire from Overheated Power Seat Motor

Recalling Firm: Kia America, Inc.

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Motivo del Retiro / Peligro

A fire increases the risk of injury.

Descripción del Producto e Identificación

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Productos Afectados

Fire from Overheated Power Seat Motor

Additional Source Details

FieldValue
SubjectFire from Overheated Power Seat Motor
Nhtsa id24V407000
ComponentSEATS
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V407000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerKia America, Inc.
Defect summaryKia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Completion rate82.84
Corrective actionOwners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Consequence summaryA fire increases the risk of injury.
Mfr campaign numberSC316
Potentially affected462869
Report received date2024-06-05T00:00:00.000
Fire risk when parkedYes

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Kia America, Inc. - Fire from Overheated Power Seat Motor?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableKia America, Inc.
  • Nivel de RiesgoSEATS
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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