Kawasaki Motors USA Recalls John Deere ZTrak Zero Turn Mowers with Kawasaki Engines Due to Fire and Burn Hazards
USKawasaki Motors USA Recalls John Deere ZTrak Zero Turn Mowers with Kawasaki Engines Due to Fire and Burn Hazards
Recalling Firm: Kawasaki Motors Manufacturing Corp. U.S.A. (engine manufacturer), of Maryville, Missouri
Motivo del Retiro / Peligro
TranslatedThe voltage regulator in the mower's engine can fail during use or while the product is being stored, causing the engine to overheat, posing fire and burn hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves John Deere ZTrak Zero Turn Mowers with model numbers Z720E, Z730M, Z740R and Z760R with Kawasaki engines. Model Start Serial Number End Serial Number Z720E 1TC720E****010001 1TC720E****080657 Z730M 1TC730M****010001 1TC730M****080574 Z740R 1TC740R****010001 1TC740R****080462 Z760R 1TC760R****080001 1TC760R****080339
Productos Afectados
TranslatedJohn Deere ZTrak™ Zero Turn Mowers with Kawasaki Engines
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Kawasaki-Motors-USA-Recalls-John-Deere-ZTrak-Zero-Turn-Mowers-with-Kawasaki-Engines-Due-to-Fire-and-Burn-Hazards |
| Title | Kawasaki Motors USA Recalls John Deere ZTrak Zero Turn Mowers with Kawasaki Engines Due to Fire and Burn Hazards |
| Images › U R L | https://www.cpsc.gov/s3fs-public/JDEERE.jpg |
| Images › Caption | Recalled John Deere ZTrak Zero Turn Mower |
| Hazards › Name | The voltage regulator in the mower's engine can fail during use or while the product is being stored, causing the engine to overheat, posing fire and burn hazards. |
| Injuries › Name | Kawasaki has received five reports of fires and 26 reports of melting and/or smoking. No injuries have been reported. |
| Products › Name | John Deere ZTrak™ Zero Turn Mowers with Kawasaki Engines |
| Products › Number Of Units | About 39,000 (In addition, about 2,600 in Canada) |
| Recall I D | 10122 |
| Remedies › Name | Consumers should immediately stop using the recalled mowers and contact an authorized John Deere dealer for a free repair. Kawasaki and John Deere are contacting all known purchasers directly. |
| Retailers › Name | Authorized John Deere dealers nationwide from October 2018 through September 2024 for between $8,000 and $11,500. |
| Recall Date | 2025-01-02T00:00:00 |
| Description | This recall involves John Deere ZTrak Zero Turn Mowers with model numbers Z720E, Z730M, Z740R and Z760R with Kawasaki engines. Model Start Serial Number End Serial Number Z720E 1TC720E****010001 1TC720E****080657 Z730M 1TC730M****010001 1TC730M****080574 Z740R 1TC740R****010001 1TC740R****080462 Z760R 1TC760R****080001 1TC760R****080339 |
| Distributors › Name | Deere & Company, of Moline, Illinois |
| Recall Number | 25083 |
| Manufacturers › Name | Kawasaki Motors Manufacturing Corp. U.S.A. (engine manufacturer), of Maryville, Missouri |
| Remedy Options › Option | Repair |
| Consumer Contact | Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET Saturday, or online at www.deere.com and click on "Recalls" on the drop-down menu under "Parts & Service" located at the top of the webpage or click on https://www.deere.com/en/parts-and-service/recall-information/ for more information. Kawasaki Motors Corp. USA toll-free at 866-836-4463 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.kawasakienginesusa.com/product-recall.html or www.kawasakienginesusa.com and click on "Product Recalls" at the top of the homepage for more information. |
| Last Publish Date | 2025-01-02T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Kawasaki Motors USA Recalls John Deere ZTrak Zero Turn Mowers with Kawasaki Engines Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableKawasaki Motors Manufacturing Corp. U.S.A. (engine manufacturer), of Maryville, Missouri
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