CPSCGeneral Alert

Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.

Name: Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Dea...
Brand: Joydeco Roller Window Shades
SKU: CPSC-25230
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 17 de abril de 2025ID de Retiro: 25230Categoría: Productos de ConsumoPaís: Estados Unidos

🌐

Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The recalled roller shades have long operating cords that can cause death or serious injury to children, due to strangulation and entanglement hazards. The window coverings are in violation of the federal regulations for window coverings and present a substantial product hazard. The shades also violate labeling requirements for window coverings.

Descripción del Producto e Identificación

This recall involves Joydeco Roller Window Shades sold exclusively on Amazon.com. The roller shades were sold in multiple colors, including beige, light gray and white with sizes ranging from a width of 20-70 inches and height of 75 inches. Joydeco is printed on the label sticker on the headrail.

Productos Afectados

Joydeco Roller Window Shades

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Joydeco-Roller-Window-Shades-Recalled-Due-to-Strangulation-and-Entanglement-Hazards-and-Risk-of-Serious-Injury-or-Death-Violation-of-Federal-Regulations-for-Window-Coverings-Sold-on-Amazon-com-by-Shanghai-Chushuo-Electronic-Commerce-Co
Title	Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.
Images › U R L	https://www.cpsc.gov/s3fs-public/joydeco.jpg
Images › Caption	Recalled Joydeco Roller Window Shade
Hazards › Name	The recalled roller shades have long operating cords that can cause death or serious injury to children, due to strangulation and entanglement hazards. The window coverings are in violation of the federal regulations for window coverings and present a substantial product hazard. The shades also violate labeling requirements for window coverings.
Injuries › Name	None reported
Products › Name	Joydeco Roller Window Shades
Products › Number Of Units	About 73,000
Recall I D	10244
Remedies › Name	Consumers should immediately put the window shade's cords up and away from children and contact Shanghai Chushuo Electronic Commerce Co. Ltd to receive a full refund or free replacement operating cord wand. Consumers must send a photo of the recalled product with the operating cord cut to amazonservice@joydeco.com. Once the firm receives the photo, consumers will receive a repair kit with installation instructions through Shunfeng Express or UPS. The firm is contacting all known purchasers directly.
Importers › Name	Shanghai Chushuo Electronic Commerce Co. Ltd., of China
Retailers › Name	Amazon.com from September 2021 through September 2024 for between $26 and $80.
Recall Date	2025-04-17T00:00:00
Description	This recall involves Joydeco Roller Window Shades sold exclusively on Amazon.com. The roller shades were sold in multiple colors, including beige, light gray and white with sizes ranging from a width of 20-70 inches and height of 75 inches. Joydeco is printed on the label sticker on the headrail.
Recall Number	25230
Remedy Options › 1 › Option	Refund
Remedy Options › 2 › Option	Repair
Consumer Contact	Shanghai Chushuo Electronic Commerce Co. Ltd by email at amazonservice@joydeco.com or online at https://recall-joydeco.com or www.joydeco.com and click on “Recall Notice” at the bottom of the page under “Help & Support” for more information.
Last Publish Date	2025-04-17T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Dea...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

Revise otros productos en su hogar

Herramientas Gratuitas

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Escáner de Código de Barras Verificador de VIN Inspector de Alacena

Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

📢 Compartir advertencia

Alert family and friends to keep them safe. Copy this quick alert message:

🚨 SAFETY ALERT: Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.

Check if your household is affected:
https://therecallfile.com/es/recalls/joydeco-roller-window-shades-recalled-due-to-strangulation-and-entangl/CPSC-25230

WhatsApp Facebook

Unirse a la lista de alertas

Reciba alertas por correo electrónico cuando se publiquen retiros críticos.

Support The Recall File

Help keep official recall alerts free, accessible, and fast for everyone.

Spread the WordJoydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.

Joydeco Roller Window Shades Recalled Due to Strangulation and Entanglement Hazards and Risk of Serious Injury or Death; Violation of Federal Regulations for Window Coverings; Sold on Amazon.com by Shanghai Chushuo Electronic Commerce Co.