Jool Baby Recalls Nova Baby Infant Swings Due to Suffocation Hazard; Violation of the Federal Safety Regulations
USJool Baby Recalls Nova Baby Infant Swings Due to Suffocation Hazard; Violation of the Federal Safety Regulations
Motivo del Retiro / Peligro
TranslatedThe swings pose a suffocation risk because they were marketed, intended, or designed for infant sleep, and they have an incline angle greater than 10 degrees in violation of the CPSC's Infant Sleep Products Regulation and the Safe Sleep for Babies Act. In addition, the swing fails to meet mandatory warning requirements regarding sleep under the swing standard.
Descripción del Producto e Identificación
TranslatedThe recall involves Jool Baby's Nova Baby infant swings, manufactured from June 2022 through September 2023. The recalled swings are gray and measure about 28 inches long, 19 inches wide and 24 inches high. They have a round aluminum base with music buttons on the front, a metal seat frame, a cloth seat with restraints and a headrest, and a canopy with hanging toys (yellow moon, blue cloud, and pink star.) The swings can be powered using AAA batteries or an AC adaptor and came with an electronic remote control. "Jool Baby" appears on the swing's base and "NOVA" on the seat label. The manufacturing date code in month, day, year format can be found on the sewn-in warning label on the back of the swing's seat.
Productos Afectados
TranslatedJool Baby Nova Baby Infant Swings
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Jool-Baby-Recalls-Nova-Baby-Infant-Swings-Due-to-Suffocation-Hazard-Violation-of-the-Federal-Safety-Regulations |
| Title | Jool Baby Recalls Nova Baby Infant Swings Due to Suffocation Hazard; Violation of the Federal Safety Regulations |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/nova-swing.png |
| Images › 1 › Caption | Recalled Jool Baby Nova Baby Infant Swing |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/nova-mfr-date.png |
| Images › 2 › Caption | Model JBP-NOVA-GRY and the manufacture date are printed on the sewn-in warning label on the back of the swing's seat |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/nova-warning-label.png |
| Images › 3 › Caption | New seat warning label to be provided as part of the repair kit |
| Hazards › Name | The swings pose a suffocation risk because they were marketed, intended, or designed for infant sleep, and they have an incline angle greater than 10 degrees in violation of the CPSC's Infant Sleep Products Regulation and the Safe Sleep for Babies Act. In addition, the swing fails to meet mandatory warning requirements regarding sleep under the swing standard. |
| Injuries › Name | None reported |
| Products › Name | Jool Baby Nova Baby Infant Swings |
| Products › Number Of Units | About 650 |
| Recall I D | 9880 |
| Remedies › Name | Consumers should immediately stop using the recalled swings for sleep, and contact Jool Baby to receive a free repair kit, including shipping. Consumers should upload a photo of the warning label to the firm's online registration page at www.JoolBaby.com/recall. Once registered, Jool Baby will send consumers a repair kit consisting of a new seat with updated on-product warnings, updated plush toys and an updated remote control. |
| Importers › Name | Jool Products LLC, dba Jool Baby, of Lakewood, New Jersey |
| Retailers › Name | Walmart stores and online at www.JoolBaby.com, www.amazon.com, www.babylist.com, www.target.com, www.walmart.com and other websites from November 2022 through November 2023 for about $150. |
| Recall Date | 2024-03-07T00:00:00 |
| Description | The recall involves Jool Baby's Nova Baby infant swings, manufactured from June 2022 through September 2023. The recalled swings are gray and measure about 28 inches long, 19 inches wide and 24 inches high. They have a round aluminum base with music buttons on the front, a metal seat frame, a cloth seat with restraints and a headrest, and a canopy with hanging toys (yellow moon, blue cloud, and pink star.) The swings can be powered using AAA batteries or an AC adaptor and came with an electronic remote control. "Jool Baby" appears on the swing's base and "NOVA" on the seat label. The manufacturing date code in month, day, year format can be found on the sewn-in warning label on the back of the swing's seat. |
| Recall Number | 24145 |
| Remedy Options › 1 › Option | New Instructions |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Contact Jool Baby toll-free at 888-788-5665 from 10 a.m. to 4 p.m. ET, Monday through Thursday and from 10 a.m. to 1 p.m. ET, on Friday, email at recall@JoolBaby.com or online at www.JoolBaby.com/recall or www.JoolBaby.com and click "Recall Information" at the bottom of the page for more information. |
| Last Publish Date | 2024-03-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Jool Baby Recalls Nova Baby Infant Swings Due to Suffocation Hazard; Violation of the Federal Safety Regulations?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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