John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)
USJohn Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)
Recalling Firm: Deere & Company, of Moline, Ill.
Motivo del Retiro / Peligro
TranslatedThe mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander.
Descripción del Producto e Identificación
TranslatedThis recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary.
Productos Afectados
TranslatedJohn Deere ZTrak™ riding mowers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/John-Deere-Recalls-ZTrak-Riding-Mowers-Due-to-Laceration-Hazard-Recall-Alert |
| Title | John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/jd1.png |
| Images › Caption | John Deere Residential ZTrak™ Mower |
| Hazards › Name | The mower's blades can continue to rotate under power when the operator leaves the seat, posing a laceration risk to the user or bystander. |
| Injuries › Name | None reported |
| Products › Name | John Deere ZTrak™ riding mowers |
| Products › Number Of Units | About 3,700 (In addition, 18 were sold in Canada) |
| Recall I D | 8243 |
| Remedies › Name | Consumers should stop using the recalled riding mowers and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled lawn mowers directly. |
| Retailers › Name | John Deere dealers and on HomeDepot.com from August 2017 through December 2017 for between $2,600 and $3,500. |
| Recall Date | 2018-02-01T00:00:00 |
| Description | This recall involves John Deere model Z335M, Z345M, Z345R, Z355R, and Z375R residential ZTrak™ riding mowers. The model number and "John Deere" are printed on the front of the green and yellow colored riding lawn mowers. The serial number begins with 1GX and is printed on the rear frame of the machine near the engine. The serial numbers of the affected mowers are within the following range: Serial Number Ranges 1GX335MB+++080001 - 080545 1GX335MC+++080001 - 080020 1GXZ345B+++064067 - 064200 1GX345MB+++080001 - 081117 1GX345MC+++080001 - 080095 1GX345MD+++080001 - 080010 1GX345ME+++080002 - 080112 1GXZ345R+++064384 - 064764 1GX345RB+++080001 - 080491 1GX345RC+++080001 - 080020 1GX345RE+++080001 - 080064 1GXZ355R+++064088 - 064253 1GX355RB+++080001 - 080206 1GX355RC+++080001 - 080010 1GX375RF+++080001 - 080327 1GX375RG+++080001 - 080025 Note: The characters marked by '+' will vary. |
| Distributors › Name | Deere & Company, of Moline, Ill. |
| Recall Number | 18719 |
| Manufacturers › Name | Deere & Company, of Moline, Ill. |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/65760r-eng.php |
| Consumer Contact | Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and click on Product Recall Information on the drop-menu under Services & Support for more information. ? |
| Last Publish Date | 2018-02-01T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableDeere & Company, of Moline, Ill.
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🚨 SAFETY ALERT: Deere & Company, of Moline, Ill. - John Deere Recalls ZTrak Riding Mowers Due to Laceration Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/john-deere-recalls-ztrak-riding-mowers-due-to-laceration-hazard-recall/CPSC-18719
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