John Deere Recalls Crossover Gator Utility Vehicles Due to Crash Hazard (Recall Alert)
USJohn Deere Recalls Crossover Gator Utility Vehicles Due to Crash Hazard (Recall Alert)
Recalling Firm: Deere & Company, of Moline, Ill.
Motivo del Retiro / Peligro
TranslatedThe steering shaft can separate from the steering rack assembly and result in a loss of vehicle steering control, posing a crash hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves John Deere models XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles equipped with power steering. The model number and "John Deere" are printed on the side of the vehicle. The serial number begins with 1M0825 or 1M0855 and is located on the passenger side of the frame under the cargo box. The vehicles have seating for two or four passengers. The serial number ranges are listed below. Serial Number Ranges 1M0825GEXXM040001 - 1M0825GEXXM136520 1M0825GFXXM060001 - 1M0825GFXXM131607 1M0825MAXXM010001 - 1M0825MAXXM010667 1M0825MBXXM010001 - 1M0825MBXXM010419 1M0825MEXXM010001 1M0855DEXXM040001 - 1M0855DEXXM130975 1M0855DFXXM060001 - 1M0855DFXXM130531 1M0855DHXXM130001 - 1M0855DHXXM131052 1M0855EBXXM010001 - 1M0855EBXXM010561 1M0855MAXXM010001 - 1M0855MAXXM010498 1M0855MBXXM010001 - 1M0855MBXXM010247 1M0855MDXXM010001 - 1M0855MDXXM010021 1M0855MBAJM010249 1M0825MAAJM010719 1M0825MACJM010720 1M0825MAAJM010722 1M0825MAHJM010724 1M0825MAEJM010725 1M0825MACJM010726 1M0825MATJM010727 1M0825MAPJM010728 1M0825MAKJM010729 1M0825MAPJM010731
Productos Afectados
TranslatedJohn Deere Crossover Gator™ utility vehicles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/John-Deere-Recalls-Crossover-Gator-Utility-Vehicles-Due-to-Crash-Hazard-Recall-Alert |
| Title | John Deere Recalls Crossover Gator Utility Vehicles Due to Crash Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/700_1.jpeg |
| Images › 1 › Caption | Recalled John Deere Crossover Gator™ four passenger utility vehicle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/700_2.jpeg |
| Images › 2 › Caption | Recalled John Deere Crossover Gator™ two passenger utility vehicle. |
| Hazards › Name | The steering shaft can separate from the steering rack assembly and result in a loss of vehicle steering control, posing a crash hazard. |
| Injuries › Name | John Deere has received nine reports of steering loss. No injuries have been reported. |
| Products › Name | John Deere Crossover Gator™ utility vehicles |
| Products › Number Of Units | About 68,300 |
| Recall I D | 8215 |
| Remedies › Name | Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly. |
| Retailers › Name | John Deere dealers nationwide from March 2012 through November 2017 for between $13,400 and $16,100. |
| Recall Date | 2017-12-21T00:00:00 |
| Description | This recall involves John Deere models XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles equipped with power steering. The model number and "John Deere" are printed on the side of the vehicle. The serial number begins with 1M0825 or 1M0855 and is located on the passenger side of the frame under the cargo box. The vehicles have seating for two or four passengers. The serial number ranges are listed below. Serial Number Ranges 1M0825GEXXM040001 - 1M0825GEXXM136520 1M0825GFXXM060001 - 1M0825GFXXM131607 1M0825MAXXM010001 - 1M0825MAXXM010667 1M0825MBXXM010001 - 1M0825MBXXM010419 1M0825MEXXM010001 1M0855DEXXM040001 - 1M0855DEXXM130975 1M0855DFXXM060001 - 1M0855DFXXM130531 1M0855DHXXM130001 - 1M0855DHXXM131052 1M0855EBXXM010001 - 1M0855EBXXM010561 1M0855MAXXM010001 - 1M0855MAXXM010498 1M0855MBXXM010001 - 1M0855MBXXM010247 1M0855MDXXM010001 - 1M0855MDXXM010021 1M0855MBAJM010249 1M0825MAAJM010719 1M0825MACJM010720 1M0825MAAJM010722 1M0825MAHJM010724 1M0825MAEJM010725 1M0825MACJM010726 1M0825MATJM010727 1M0825MAPJM010728 1M0825MAKJM010729 1M0825MAPJM010731 |
| Recall Number | 18709 |
| Manufacturers › Name | Deere & Company, of Moline, Ill. |
| Remedy Options › Option | Repair |
| Consumer Contact | Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or online at www.deere.com and select Product Recall Information on the drop-down menu under Services & Support for more information. |
| Last Publish Date | 2017-12-21T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought John Deere Recalls Crossover Gator Utility Vehicles Due to Crash Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableDeere & Company, of Moline, Ill.
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🚨 SAFETY ALERT: Deere & Company, of Moline, Ill. - John Deere Recalls Crossover Gator Utility Vehicles Due to Crash Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/john-deere-recalls-crossover-gator-utility-vehicles-due-to-crash-hazar/CPSC-18709
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