CPSCGeneral Alert

Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard

Name: Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard
Brand: Jo-Ann Stores
SKU: CPSC-24373
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 19 de septiembre de 2024ID de Retiro: 24373Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.

Descripción del Producto e Identificación

This recall involves Place & Time® battery-operated desk lamps with a USB cord. The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D. The model number can be found on the label on the bottom of the lamp. The lamp is about 12 inches high when the neck is fully extended and about 4 inches wide at the base.

Productos Afectados

Place & Time battery-operated desk lamps

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Jo-Ann-Stores-Recalls-Place-Time-Battery-Operated-Desk-Lamps-Due-to-Fire-Hazard
Title	Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/lamp1.png
Images › 1 › Caption	Recalled Place & Time battery-operated desk lamp with USB cord (green)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/lamp2.png
Images › 2 › Caption	Recalled Place & Time battery-operated desk lamp with USB cord (pink)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/lamp3.png
Images › 3 › Caption	Recalled Place & Time battery-operated desk lamp with USB cord (cream)
Hazards › Name	The desk lamp's battery compartment can overheat while using the USB charging cord, posing a fire hazard.
Injuries › Name	The firm has received three reports of the battery compartment melting or popping while the lamp was charging with the USB cord. No injuries have been reported.
Products › Name	Place & Time battery-operated desk lamps
Products › Number Of Units	About 9,700
Recall I D	10057
Remedies › Name	Consumers should immediately stop using the recalled desk lamps and return them to Jo-Ann Stores for a full refund. Consumers without a purchase receipt will receive a $23 store credit. Consumers who are unable to return the lamp to a store can email a photo of the purchase receipt to customer.service@joann.com with the subject "Desk Lamp Recall Refund" to receive an electronic gift card for the amount on the purchase receipt, or a $23 store credit if the consumer does not have the receipt and provides a photo of the lamp.
Importers › Name	Jo-Ann Stores LLC, of Hudson, Ohio
Retailers › Name	Jo-Ann Stores nationwide and online at www.joann.com from May 2024 through July 2024 for about $23.
Recall Date	2024-09-19T00:00:00
Description	This recall involves Place & Time® battery-operated desk lamps with a USB cord. The lamp was sold in three colors: green with the model number 4843351B, pink with the model number 4843351A, and cream with the model number 4843351D. The model number can be found on the label on the bottom of the lamp. The lamp is about 12 inches high when the neck is fully extended and about 4 inches wide at the base.
Recall Number	24373
Remedy Options › Option	Refund
Consumer Contact	Jo-Ann Stores toll-free at 833-931-0230 from 9 a.m. to 6 p.m. ET Monday through Friday, email at customer.service@joann.com, or online at www.joann.com/product-recalls or www.joann.com and click on 'Product Recalls" at the bottom of the webpage for more information.
Last Publish Date	2024-09-19T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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Jo-Ann Stores Recalls Place & Time Battery-Operated Desk Lamps Due to Fire Hazard