NHTSABACK OVER PREVE...

Jayco, Inc. - Rearview Camera Image May Not Display/FMVSS 111

Publicado: 27 de agosto de 2024ID de Retiro: 24V641000Categoría: Vehículos y AutomotrizPaís: Estados Unidos
US
Vehicle RecallNHTSAUSUS

Jayco, Inc. - Rearview Camera Image May Not Display/FMVSS 111

Recalling Firm: Jayco, Inc.

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Motivo del Retiro / Peligro

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Descripción del Producto e Identificación

Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Productos Afectados

Rearview Camera Image May Not Display/FMVSS 111

Additional Source Details

FieldValue
SubjectRearview Camera Image May Not Display/FMVSS 111
Nhtsa id24V641000
ComponentBACK OVER PREVENTION
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=24V641000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerJayco, Inc.
Defect summaryJayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Corrective actionThe radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Consequence summaryA rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Mfr campaign numberFCA 24V-436
Potentially affected1245
Report received date2024-08-27T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Jayco, Inc. - Rearview Camera Image May Not Display/FMVSS 111?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableJayco, Inc.
  • Nivel de RiesgoBACK OVER PREVENTION
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Jayco, Inc. - Jayco, Inc. - Rearview Camera Image May Not Display/FMVSS 111

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