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Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs

Name: Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs
Brand: Jacuzzi
SKU: AU-58016501-e90e-45ec-8b0b-23f109d62c83
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 5 de abril de 2023ID de Retiro: 58016501-e90e-45ec-8b0b-23f109d62c83Categoría: Productos de ConsumoPaís: Australia

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

When the spa is in use, the temperature sensors can display the incorrect water temperature, with water being hotter than the set temperature (showing).

Descripción del Producto e Identificación

Reason / Defects: When the spa is in use, the temperature sensors can display the incorrect water temperature, with water being hotter than the set temperature (showing). Hazards: The hotter water temperatures reached by the spa can cause heat stroke injuries and thermal burns. What to do: Consumers should immediately visit the Jacuzzi Spas recall webpage to identify if their spa is affected by the recall and for more details about the recall. Affected consumers should contact Spa World Australia to schedule a free repair. Do not use your spa without first checking the temperature with an external thermometer before each use. For further information, or additional advice, contact Spa World Australia by phone 1300 037 235 or email tempsensor@spaworld.com.au

Productos Afectados

Jacuzzi Hot Tubs — Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs Model and serial numbers are engraved into a silver plate located in the equipment bay of the hot tub.

Additional Source Details

Field	Value
Guid › #text	58016501-e90e-45ec-8b0b-23f109d62c83
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/jacuzzi-j-200-j-300-j-400-and-j-500-collection-hot-tubs
Pub Date	Wed, 05 Apr 2023 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Spa_0.jpg?itok=Skr_Ge-n

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Nivel de RiesgoSwimming pools and spas (permanent)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Jacuzzi J-200, J-300, J-400 and J-500 collection hot tubs

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