ION Audio Recalls Portable Speakers Due to Explosion Hazard
USION Audio Recalls Portable Speakers Due to Explosion Hazard
Recalling Firm: Shenzhen Fenda Technology Co., Ltd., China
Motivo del Retiro / Peligro
TranslatedHydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911
Productos Afectados
TranslatedPortable speakers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/ION-Audio-Recalls-Portable-Speakers-Due-to-Explosion-Hazard |
| Title | ION Audio Recalls Portable Speakers Due to Explosion Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-21 at 12.17.24 PM.png |
| Images › 1 › Caption | Recalled ION Audio Sport Express Portable Speaker |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-21 at 12.17.30 PM.png |
| Images › 2 › Caption | Recalled ION Audio Cornerstone Portable Speaker |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-21 at 12.17.36 PM.png |
| Images › 3 › Caption | Recalled ION Audio Cornerstone Glow Portable Speaker |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-05-21 at 12.17.44 PM.png |
| Images › 4 › Caption | Recalled ION Keystone Portable Speaker |
| Hazards › Name | Hydrogen gas can leak from the portable speaker battery when charging and the speaker can burst, posing an explosion hazard. |
| Injuries › Name | Ion Audio has received five reports of speakers exploding including four incidents resulting in property damage to the surrounding area. No injuries have been reported. |
| Products › Name | Portable speakers |
| Products › Number Of Units | About 41,000 |
| Recall I D | 8561 |
| Remedies › Name | Consumers should immediately stop using the recalled portable speakers and contact ION Audio for a refund in the form of an ION Audio gift card. |
| Importers › Name | ION Audio LLC, of Cumberland, Rhode Island |
| Retailers › Name | Sport Express was sold exclusively at Best Buy from June 2018 through May 2019 for about $70. Cornerstone, Cornerstone Glow, and Keystone were sold at various electronics stores nationwide and online from March 2016 through March 2019. Cornerstone and Cornerstone Glow sold for about $100 and the Keystone sold for about $200. |
| Recall Date | 2019-05-21T00:00:00 |
| Description | This recall involves the Sport Express, Cornerstone, Cornerstone Glow, and Keystone ION Audio portable speakers. The Sport Express speaker is black in color and has two knobs on the front with a neon blue lit clock. It is about 9 inches wide and 9 inches tall. The Cornerstone and Cornerstone Glow speakers are triangular in shape, have a white outer casing, and are 14 inches wide and 10 inches tall. The Keystone speaker is square with a white casing and gray center. It is about 8 inches wide and 9 inches tall. The UPC number is located on the bottom of the speakers. Model Name UPC Number Cornerstone/Cornerstone Glow 812715018078 812715018528 812715019976 812715019969 Keystone 812715018139 Sport Express 812715010911 |
| Product U P Cs › 1 › U P C | 812715010911 |
| Product U P Cs › 2 › U P C | 812715018078 |
| Product U P Cs › 3 › U P C | 812715018139 |
| Product U P Cs › 4 › U P C | 812715018528 |
| Product U P Cs › 5 › U P C | 812715019969 |
| Product U P Cs › 6 › U P C | 812715019976 |
| Recall Number | 19124 |
| Manufacturers › Name | Shenzhen Fenda Technology Co., Ltd., China |
| Remedy Options › Option | Refund |
| Consumer Contact | ION Audio toll-free at 833-682-0371 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.ionaudio.com and click on recalls located at the top of the page for more information. |
| Last Publish Date | 2019-05-21T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ION Audio Recalls Portable Speakers Due to Explosion Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableShenzhen Fenda Technology Co., Ltd., China
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🚨 SAFETY ALERT: Shenzhen Fenda Technology Co., Ltd., China - ION Audio Recalls Portable Speakers Due to Explosion Hazard Check if your household is affected: https://therecallfile.com/es/recalls/ion-audio-recalls-portable-speakers-due-to-explosion-hazard/CPSC-19124
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