CPSCGeneral Alert

Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

Name: Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency
Brand: Interlogix, of Lincolnton, NC
SKU: CPSC-17004
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 4 de octubre de 2016ID de Retiro: 17004Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.

Descripción del Producto e Identificación

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

Productos Afectados

Interlogix ® wireless personal panic devices

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2017/Interlogix-Recalls-to-Inspect-Personal-Panic-Devices
Title	Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/17004_img1.png
Images › 1 › Caption	TX-4200-01-2
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/17004_Img2.png
Images › 2 › Caption	TX-4200-01-1
Hazards › Name	The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.
Injuries › Name	None reported
Products › Name	Interlogix ® wireless personal panic devices
Products › Number Of Units	About 67,000
Recall I D	7868
Remedies › Name	Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.
Retailers › Name	Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.
Recall Date	2016-10-04T00:00:00
Description	This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.
Product U P Cs › 1 › U P C	782136723427
Product U P Cs › 2 › U P C	782136723434
Recall Number	17004
Manufacturers › Name	Interlogix, of Lincolnton, NC
Remedy Options › Option	Replace
Consumer Contact	Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at questions@interlogix.com, or online at www.interlogix.com and click on Customer Service for more information.
Last Publish Date	2016-10-27T00:00:00
Manufacturer Countries › Country	Mexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableInterlogix, of Lincolnton, NC

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Interlogix, of Lincolnton, NC - Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

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