Indoor fan deck unit supplied as part of certain Daikin ducted air conditioning systems.
AustraliaIndoor fan deck unit supplied as part of certain Daikin ducted air conditioning systems.
Motivo del Retiro / Peligro
TranslatedThe wiring harness in these products has been reversed and assembled incorrectly.
Descripción del Producto e Identificación
TranslatedReason / Defects: The wiring harness in these products has been reversed and assembled incorrectly. Hazards: There is a risk of serious injury or death from electric shock to technicians working on live equipment. What to do: No action is required by consumers, unless the unit requires servicing. If the unit requires servicing, consumers should contact Daikin. To find out if you own an affected unit and if it is safe to do so you can check the rating plate on your outdoor unit. You will find 2 model numbers and a serial number. The first model number is the outdoor model and the second model number (underneath) beginning with an F, is the indoor model number. If the model number appears on the model number list , then you have an affected product. Please contact Daikin for assistance using the webform: https://www.daikin.com.au/wire-harness-issue . If you are unable to locate either of these model numbers or do not have access to the outdoor unit, please contact the Customer Service Information line on 1300 362 438 Mon-Fri (8.00AM – 5.30PM AEST) and one of our Customer Service Representatives will assist you. For more information Please contact the Daikin Customer Service Information line on 1300 362 438 (Monday to Friday, 8:00am–5:30pm AEST) or via the webform: https://www.daikin.com.au/wire-harness-issue .
Productos Afectados
TranslatedThis product is an indoor component of an air conditioning system. The indoor fan deck is installed in the roof cavity of a house or in the bulkhead cavity of apartments and provides conditioned air to the premises. See attached list for affected model numbers.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 7ea3bfd0-ae3d-4f18-beaa-35e4c215632e |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/indoor-fan-deck-unit-supplied-as-part-of-certain-daikin-ducted-air-conditioning-systems |
| Pub Date | Wed, 12 Jun 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/photograph%20showing%20unit%20and%20location%20of%20printed%20circuit%20board%20in%20FDYQ%2C%20FDYQN%20and%20FXMQ%20models.jpg?itok=DrVOxVPh |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Indoor fan deck unit supplied as part of certain Daikin ducted air conditioning systems.?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Heating and cooling products","Home electrical appliances"]
- DistributionAustralia
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🚨 SAFETY ALERT: Indoor fan deck unit supplied as part of certain Daikin ducted air conditioning systems. Check if your household is affected: https://therecallfile.com/es/recalls/indoor-fan-deck-unit-supplied-as-part-of-certain-daikin-ducted-air-con/AU-7ea3bfd0-ae3d-4f18-beaa-35e4c215632e
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