iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard
USiLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard
Motivo del Retiro / Peligro
TranslatedThe lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.
Descripción del Producto e Identificación
TranslatedThis recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.
Productos Afectados
TranslatedSelf-balancing scooters/hoverboards
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/iLive-SelfBalancing-ScootersHoverboards-Recalled-by-Digital-Products-Due-to-Fire-Hazard |
| Title | iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/568_1.jpeg |
| Images › 1 › Caption | Recalled iLive hoverboard in black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/568_2.png |
| Images › 2 › Caption | Recalled iLive hoverboard in red with carrying case |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/568_3.jpeg |
| Images › 3 › Caption | Label with model number |
| Hazards › Name | The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding. |
| Injuries › Name | The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported. |
| Products › Name | Self-balancing scooters/hoverboards |
| Products › Number Of Units | About 8,700 |
| Recall I D | 8177 |
| Remedies › Name | Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit. |
| Importers › Name | Digital Products International Inc., of St. Louis, Mo. |
| Retailers › Name | Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200. |
| Recall Date | 2017-11-14T00:00:00 |
| Description | This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case. |
| Recall Number | 18030 |
| Remedy Options › Option | Replace |
| Consumer Contact | Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information. |
| Last Publish Date | 2017-11-14T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard Check if your household is affected: https://therecallfile.com/es/recalls/ilive-self-balancing-scooters-hoverboards-recalled-by-digital-products/CPSC-18030
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