CPSCGeneral Alert

IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards

Name: IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards
Brand: IKEA
SKU: CPSC-24125
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 22 de febrero de 2024ID de Retiro: 24125Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The USB charger's cable can become damaged or break over time, posing burn and electric shock hazards.

Descripción del Producto e Identificación

This recall involves IKEA ÅSKSTORM 40W USB Chargers. The product consists of a charger and a detachable power cord with a C7 connector and a plug. Model number ICPSW5-40-1 is printed on the label on the back side of the gray USB charger.

Productos Afectados

ÅSKSTORM 40W USB Chargers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/IKEA-Recalls-USB-Chargers-Due-to-Burn-and-Electric-Shock-Hazards
Title	IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/ikea-charger.png
Images › 1 › Caption	Recalled ÅSKSTORM 40W USB Charger
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/ikea-charger-label.png
Images › 2 › Caption	The product can be identified by the model number ICPSW5-40-1, which can be found on the label on the back side of the USB charger
Hazards › Name	The USB charger's cable can become damaged or break over time, posing burn and electric shock hazards.
Injuries › Name	IKEA has received 17 incident reports globally, including five reports of burns and four reports of electric shock. No incidents or injuries have been reported in the U.S.
Products › Name	ÅSKSTORM 40W USB Chargers
Products › Number Of Units	About 22,600 (In addition, about 10,250 were sold in Canada)
Recall I D	9860
Remedies › Name	Consumers should immediately stop using the recalled chargers and return the charger to any IKEA store for a full refund; or, if you are unable to return it to a store, contact IKEA for instructions on how to dispose of the ÅSKSTORM 40W USB Chargers to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.
Importers › Name	IKEA Supply AG, of Switzerland
Retailers › Name	IKEA stores nationwide and online at IKEA.com from April 2020 through December 2023 for about $30.
Recall Date	2024-02-22T00:00:00
Description	This recall involves IKEA ÅSKSTORM 40W USB Chargers. The product consists of a charger and a detachable power cord with a C7 connector and a plug. Model number ICPSW5-40-1 is printed on the label on the back side of the gray USB charger.
Distributors › Name	IKEA US Retail LLC, of Virginia
Recall Number	24125
Remedy Options › Option	Refund
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/askstorm-40w-usb-charger-dark-grey-na-recalled-due-thermal-burn-and-electric-shock
Consumer Contact	IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at www.ikea.com/us/en/customer-service/product-support/recalls/ or www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.
Last Publish Date	2024-02-22T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards