Honeywell Recalls System Sensor L-Series Low Frequency Fire Alarm Sounders and Strobes Due to Risk of Failure to Alert Consumers to a Fire
USHoneywell Recalls System Sensor L-Series Low Frequency Fire Alarm Sounders and Strobes Due to Risk of Failure to Alert Consumers to a Fire
Recalling Firm: Honeywell International Inc., of Charlotte, North Carolina, System Sensor, of St. Charles, Illinois
Motivo del Retiro / Peligro
TranslatedThe sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
Descripción del Producto e Identificación
TranslatedThis recall involves all Honeywell System Sounder L-series Low Frequency Sounders, Sounder Strobes, and Compact Sounders. The sounder and strobes are square, with white and red plastic housings, listed for wall mounting and measure about 5.6 by 4.7 inches for the sounders and strobes and about 5.3 by 3.5 inches for the compact sounder. The model number, date codes and "System Sensor" are printed on the product label and carton. Date codes 3034 and 3035 and the following models are included in this recall: HWL-LF, HWL-LF-BP10, HRL-LF, HRL-LF-BP10, HGWL-LF-BP10, P2WL-LF.
Productos Afectados
TranslatedSystem Sensor L-series low frequency Sounders and Strobes for residential apartments and commercial buildings
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Honeywell-Recalls-System-Sensor-L-Series-Low-Frequency-Fire-Alarm-Sounders-and-Strobes-Due-to-Risk-of-Failure-to-Alert-Consumers-to-a-Fire |
| Title | Honeywell Recalls System Sensor L-Series Low Frequency Fire Alarm Sounders and Strobes Due to Risk of Failure to Alert Consumers to a Fire |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/L-series-1_0.png |
| Images › 1 › Caption | Recalled System Sensor L-Series Low Frequency Fire Alarm Sounders Model #s HWL-LF and HWL-LF-BP10 (White) showing product label and carton label |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/L-series-2_0.png |
| Images › 2 › Caption | Recalled System Sensor L-Series Low Frequency Fire Alarm Sounders Model #s HWL-LF and HWL-LF-BP10 (Red) showing product label and carton label |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/L-series-3_0.png |
| Images › 3 › Caption | Recalled System Sensor L-Series Low Frequency Fire Alarm Sounder Strobe Model P2WL-LF (White) showing product label and carton label |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/L-series-4_0.png |
| Images › 4 › Caption | Recalled System Sensor L-Series Low Frequency Fire Alarm Sounder Model HGWL-LF-BP10 (White) showing product label and carton label |
| Hazards › Name | The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire. |
| Injuries › Name | Honeywell has received two reports of low or no sound output during installation. No injuries have been reported. |
| Products › Name | System Sensor L-series low frequency Sounders and Strobes for residential apartments and commercial buildings |
| Products › Number Of Units | About 29,000 |
| Recall I D | 9891 |
| Remedies › Name | Consumers should contact the firm to arrange for a free inspection and free repair. |
| Retailers › Name | Honeywell authorized System Sensor installers and fire equipment distributors nationwide from March 2023 through April 2023 for about $107. |
| Recall Date | 2024-03-14T00:00:00 |
| Description | This recall involves all Honeywell System Sounder L-series Low Frequency Sounders, Sounder Strobes, and Compact Sounders. The sounder and strobes are square, with white and red plastic housings, listed for wall mounting and measure about 5.6 by 4.7 inches for the sounders and strobes and about 5.3 by 3.5 inches for the compact sounder. The model number, date codes and "System Sensor" are printed on the product label and carton. Date codes 3034 and 3035 and the following models are included in this recall: HWL-LF, HWL-LF-BP10, HRL-LF, HRL-LF-BP10, HGWL-LF-BP10, P2WL-LF. |
| Recall Number | 24158 |
| Manufacturers › 1 › Name | Honeywell International Inc., of Charlotte, North Carolina |
| Manufacturers › 2 › Name | System Sensor, of St. Charles, Illinois |
| Remedy Options › Option | Repair |
| Consumer Contact | System Sensor at 800-736-7672 from 7 a.m. to 4:30 p.m. CT Monday through Friday, email at LFSounder.recall@systemsensor.com, or online at https://buildings.honeywell.com/us/en/brands/our-brands/system-sensor/resources/recall or www.SystemSensor.com and click on "Recall" at the top of the page for more information. |
| Last Publish Date | 2024-03-14T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Honeywell Recalls System Sensor L-Series Low Frequency Fire Alarm Sounders and Strobes Due to Risk of Failure to Aler...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableHoneywell International Inc., of Charlotte, North Carolina, System Sensor, of St. Charles, Illinois
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