Hendrickson USA. L.L.C. - Incorrect Heat Treatment Can Cause Tie Rod Failure
USHendrickson USA. L.L.C. - Incorrect Heat Treatment Can Cause Tie Rod Failure
Recalling Firm: Hendrickson USA. L.L.C.
Motivo del Retiro / Peligro
TranslatedThe ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Descripción del Producto e Identificación
TranslatedHendrickson USA. LLC (Hendrickson) is recalling certain Composolite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Productos Afectados
TranslatedIncorrect Heat Treatment Can Cause Tie Rod Failure
Additional Source Details
| Field | Value |
|---|---|
| Subject | Incorrect Heat Treatment Can Cause Tie Rod Failure |
| Nhtsa id | 24E051000 |
| Component | STEERING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24E051000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Hendrickson USA. L.L.C. |
| Defect summary | Hendrickson USA. LLC (Hendrickson) is recalling certain Composolite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail. |
| Completion rate | 99.12 |
| Corrective action | Hendrickson will work the affected vehicle manufacturers to inspect and replace the tie rod assemblies as necessary, free of charge. Hendrickson will notify all affected vehicle manufacturers. Owners may contact Hendrickson customer service at 1-740-929-5600 or 1-800-660-2829. Hendrickson's number for this recall is HAUX 2024-01. |
| Consequence summary | The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash. |
| Mfr campaign number | HAUX 2024-01 |
| Potentially affected | 461 |
| Report received date | 2024-06-20T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hendrickson USA. L.L.C. - Incorrect Heat Treatment Can Cause Tie Rod Failure?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableHendrickson USA. L.L.C.
- Nivel de RiesgoSTEERING
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🚨 SAFETY ALERT: Hendrickson USA. L.L.C. - Hendrickson USA. L.L.C. - Incorrect Heat Treatment Can Cause Tie Rod Failure Check if your household is affected: https://therecallfile.com/es/recalls/hendrickson-usa-l-l-c-incorrect-heat-treatment-can-cause-tie-rod-failu/NHTSA-24E051000
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