CPSCGeneral Alert

Hed Cycling Recalls Bicycle Rims Due to Crash Hazard (Recall Alert)

Publicado: 25 de mayo de 2016ID de Retiro: 16747Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The rims can cause the brake pads to wear out unexpectedly, posing a crash hazard to the rider.

Descripción del Producto e Identificación

This recall involves Ardennes Black and Jet Black rims manufactured between January 1, 2016 and March 15, 2016. Serial numbers beginning with 0116, 0216 or 0316 are printed near the valve hole on the rim.

Productos Afectados

Hed Black Rims

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Hed-Cycling-Recalls-Bicycle-Rims
TitleHed Cycling Recalls Bicycle Rims Due to Crash Hazard (Recall Alert)
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16747.16747.jpg
Images › CaptionHed Cycling Jet 4 Black, Jet 6 Black, Jet 9 Black, Ardennes Black and Jet Disc Black Rims
Hazards › NameThe rims can cause the brake pads to wear out unexpectedly, posing a crash hazard to the rider.
Injuries › NameThe firm has received six reports of accelerated brake pad wear. No injuries have been reported.
Products › NameHed Black Rims
Products › TypeBicycles and Bicycle Accessories
Products › Category I D68242
Products › Number Of UnitsAbout 380 units
Recall I D7745
Remedies › NameConsumers should immediately stop using the recalled rims and contact HED Cycling for replacement instructions.
Retailers › NameAuthorized Hed dealers nationwide and online from January 2016 to March 2016 for between $700 for an individual wheel and $2,400 for a set of wheels.
Recall Date2016-05-25T00:00:00
DescriptionThis recall involves Ardennes Black and Jet Black rims manufactured between January 1, 2016 and March 15, 2016. Serial numbers beginning with 0116, 0216 or 0316 are printed near the valve hole on the rim.
Distributors › NameHed Cycling of, Roseville, Minn.
Recall Number16747
Remedy Options › OptionReplace
Consumer ContactHED Cycling toll-free at 888-246-3639 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.HedCycling.com and click on the "Recall Notice" button for more information.
Last Publish Date2016-05-25T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hed Cycling Recalls Bicycle Rims Due to Crash Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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