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Australia ProductsStuffed and plu...

Heartwarming Hugs Bear 2 with the zipper closure

Publicado: 11 de mayo de 2026ID de Retiro: 98d6ebb0-b770-4d39-b1a3-042f786ef370Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

This product may not comply with the mandatory standard for toys for children up to and including 36 months of age . The zipper slider may detach and become a choking hazard.

Descripción del Producto e Identificación

Reason / Defects: This product may not comply with the mandatory standard for toys for children up to and including 36 months of age . The zipper slider may detach and become a choking hazard. Hazards: Risk of serious injury or death from choking if a young child swallows the zipper slider. What to do: Stop using the affected Heartwarming Hug Bear 2 immediately and keep out of reach of young children. Return the affected bears to a Build-A-Bear Workshop for a full refund or Build-A-Bear Workshop gift card. Contact Build-A-Bear Workshop Email: recall@buildabear.com.au Visit: https://buildabear.com.au/pages/contact

Productos Afectados

Weighted plush bear with zipper closure. Contains removable heart which can be heated or cooled for extra comfort. Only bears with zipper closures are affected. Bears with velcro closures are not affected by this recall.

Additional Source Details

FieldValue
Guid › #text98d6ebb0-b770-4d39-b1a3-042f786ef370
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/heartwarming-hugs-bear-2-with-the-zipper-closure
Pub DateMon, 11 May 2026 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Heartwarming%20Hugs%20Bear%20with%20zipper.png?itok=X_8PgoIi

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Heartwarming Hugs Bear 2 with the zipper closure?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Stuffed and plush toys","Toys for babies and toddlers"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: Heartwarming Hugs Bear 2 with the zipper closure

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