Health CanadaGeneral Alert

Health Canada warns against using certain henna cone products that can cause chemical burns to skin

Publicado: 28 de marzo de 2024ID de Retiro: 75305Categoría: Productos de ConsumoPaís: Canadá
Canada
Safety AlertHealth CanadaCanadaCanada

Health Canada warns against using certain henna cone products that can cause chemical burns to skin

Recalling Firm: Communications and Public Affairs Branch

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Motivo del Retiro / Peligro

Chemical hazard - Product safety

Descripción del Producto e Identificación

Consumers should immediately stop using the henna cone products that have been recalled, as well as any henna cone products that cause irritation to the skin (i.e. burning sensation, redness, or blisters). Dispose of them in regular household garbage.To check for any possible skin irritation to a henna cone product, consumers can apply a small amount of the product to their forearm as a patch test.If skin irritation does occur, with a recalled product or from use of another henna cone product, wash the affected area thoroughly with soap and water and seek medical attention if symptoms persist or worsen.Consumers are encouraged to report any health or safety incidents related to the use of these products by filling out Health Canada's Consumer Product Incident Report Form.In Canada, it is prohibited to sell cosmetics that contain any substance that may cause harm to users when used according to the directions on the label and under normal use. A list of these substances is described under the Cosmetic Ingredient Hotlist.Sellers of the products should immediately stop selling the products if they do not meet the Canadian cosmetic requirements and dispose of them.Related recallsRecall: Shakeel Bhai Mehndi Waley Henna Cones recalled due to chemical hazardRecall: TAHA International Inc. recalls Shakeel Bhai Mehandi Waley - Bridal Special Henna ConeExpanded Recall: TAHA International Inc., Nutrifresh West Ltd. and PAK National Foods Ltd. recalls Shakeel Bhai Mehndi Waley – Bridal Special Henna ConeExpanded Recall: Shakeel Bhai Mehndi Waley-Bridal Special Henna Cone

Productos Afectados

Henna cones

Additional Source Details

FieldValue
N I D75305
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/health-canada-warns-against-using-certain-henna-cone-products-can-cause-chemical-burns
IssueChemical hazard - Product safety
TitleHealth Canada warns against using certain henna cone products that can cause chemical burns to skin
ProductHenna cones
Archived0
CategoryBeauty and personal care - Specialized products
Last updated2024-03-28
OrganizationCommunications and Public Affairs Branch
What you should doConsumers should immediately stop using the henna cone products that have been recalled, as well as any henna cone products that cause irritation to the skin (i.e. burning sensation, redness, or blisters). Dispose of them in regular household garbage.To check for any possible skin irritation to a henna cone product, consumers can apply a small amount of the product to their forearm as a patch test.If skin irritation does occur, with a recalled product or from use of another henna cone product, wash the affected area thoroughly with soap and water and seek medical attention if symptoms persist or worsen.Consumers are encouraged to report any health or safety incidents related to the use of these products by filling out Health Canada's Consumer Product Incident Report Form.In Canada, it is prohibited to sell cosmetics that contain any substance that may cause harm to users when used according to the directions on the label and under normal use. A list of these substances is described under the Cosmetic Ingredient Hotlist.Sellers of the products should immediately stop selling the products if they do not meet the Canadian cosmetic requirements and dispose of them.Related recallsRecall: Shakeel Bhai Mehndi Waley Henna Cones recalled due to chemical hazardRecall: TAHA International Inc. recalls Shakeel Bhai Mehandi Waley - Bridal Special Henna ConeExpanded Recall: TAHA International Inc., Nutrifresh West Ltd. and PAK National Foods Ltd. recalls Shakeel Bhai Mehndi Waley – Bridal Special Henna ConeExpanded Recall: Shakeel Bhai Mehndi Waley-Bridal Special Henna Cone

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Health Canada warns against using certain henna cone products that can cause chemical burns to skin?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableCommunications and Public Affairs Branch
Recall Hazard Severity
Caution (Class III)
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