CPSCGeneral Alert

Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard

Name: Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard
Brand: Head Rush Technologies, of Louisville, Colorado
SKU: CPSC-24277
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 20 de junio de 2024ID de Retiro: 24277Categoría: Productos de ConsumoPaís: Estados Unidos

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Traducir AvisoTranslate notice text, hazard warnings, and descriptions into any supported language.

Motivo del Retiro / Peligro

The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.

Descripción del Producto e Identificación

This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE IQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Model Serial Number Range Mounting Height TRUBLUE iQ LT (12.5m) iQ0014492 through iQ0036407 <9m (29.5ft) TRUBLUE iQ XL (20m) iQXL01283 through iQXL02678 <17.5m (57.4ft) TRUBLUE iQ+ LT (12.5m) iQP00110 through iQP00161 <9m (29.5ft) TRUBLUE iQ+ LT (12.5m) iQP000164 through iQP000356 <9m (29.5ft) TRUBLUE iQ+ XL (20m) iQXLP0104 through iQXLP0182 <17.5m (57.4ft)

Productos Afectados

TRUBLUE iQ Auto Belay Devices

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Head-Rush-Technologies-Recalls-TRUBLUE-iQ-Auto-Belay-Devices-Due-to-Fall-Hazard
Title	Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1TRUBLUE-grey.png
Images › 1 › Caption	Recalled TRUBLU iQ LT Length Version with Gray Strip on Front Cover
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2TRUBLUEPURPLE.png
Images › 2 › Caption	Recalled TRUBLU iQ XL Length Version with Purple Tag
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3TRUBLUECATCHANDHOLD.png
Images › 3 › Caption	Recalled TRUBLU iQ+ LT Length with Catch-and-Hold Brake
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/5TRUBLUEiQXL.png
Images › 4 › Caption	Recalled TRUBLU iQ+ XL Length with Catch-and-Hold Brake
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/6TRUBLUESerialNum.jpg
Images › 5 › Caption	Location of Serial Number on Handle of the Recalled TRUBLUE iQ Auto Belay
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/7TRUBLUEserialbottom.jpg
Images › 6 › Caption	Location of Serial Number on Bottom of the Recalled TRUBLUE iQ Auto Belay
Hazards › Name	The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.
Injuries › Name	The firm has received 31 reports of incidents involving impaired retraction, including one consumer fall. No injuries have been reported.
Products › Name	TRUBLUE iQ Auto Belay Devices
Products › Number Of Units	About 2,200 (In addition, about 254 were sold in Canada)
Recall I D	9983
Remedies › Name	Consumers should immediately stop using recalled auto belay devices, and contact Head Rush Technologies for a free inspection and repair.
Retailers › Name	Online at www.headrushtech.com from November 2022 through February 2024 for between $2,800 and $4,600.
Recall Date	2024-06-20T00:00:00
Description	This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE IQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Model Serial Number Range Mounting Height TRUBLUE iQ LT (12.5m) iQ0014492 through iQ0036407 <9m (29.5ft) TRUBLUE iQ XL (20m) iQXL01283 through iQXL02678 <17.5m (57.4ft) TRUBLUE iQ+ LT (12.5m) iQP00110 through iQP00161 <9m (29.5ft) TRUBLUE iQ+ LT (12.5m) iQP000164 through iQP000356 <9m (29.5ft) TRUBLUE iQ+ XL (20m) iQXLP0104 through iQXLP0182 <17.5m (57.4ft)
Recall Number	24277
Manufacturers › Name	Head Rush Technologies, of Louisville, Colorado
Remedy Options › Option	Repair
Consumer Contact	Head Rush Technologies collect at 720-565-6885 from 8:30 a.m. to 5 p.m. MT Monday through Friday, email at info@headrushtech.com, or online at https://info.headrushtech.com/hubfs/Product_Recalls/2024_TRUBLUEiQ_Voluntary_Recall.pdf or www.headrushtech.com and click on the "2024 TruBlue iQ Voluntary Recall" banner for more information.
Last Publish Date	2024-06-20T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableHead Rush Technologies, of Louisville, Colorado

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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