Hallmark Recalls Candles Due to Fire and Laceration Hazards
USHallmark Recalls Candles Due to Fire and Laceration Hazards
Motivo del Retiro / Peligro
TranslatedWhen the candle is lit, the glass jar can break, posing fire and laceration hazards.
Descripción del Producto e Identificación
TranslatedThis recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle's glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle's underside.
Productos Afectados
TranslatedFrosted balsam jar candles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2020/Hallmark-Recalls-Candles-Due-to-Fire-and-Laceration-Hazards |
| Title | Hallmark Recalls Candles Due to Fire and Laceration Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-12-20 at 2.07.02 PM.png |
| Images › 1 › Caption | Recalled Frosted balsam jar candles |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2019-12-20 at 2.07.11 PM.png |
| Images › 2 › Caption | Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on the candle’s underside. |
| Hazards › Name | When the candle is lit, the glass jar can break, posing fire and laceration hazards. |
| Injuries › Name | The firm has received 6 reports of the glass jar breaking, resulting in fire damage to nearby items. No injuries have been reported. |
| Products › Name | Frosted balsam jar candles |
| Products › Number Of Units | About 4,500 |
| Recall I D | 8722 |
| Remedies › Name | Consumers should immediately stop using the recalled candles and return them to the store where purchased for a full refund of the purchase price and a $10 Hallmark Gold Crown gift card. |
| Retailers › Name | Norman's Hallmark stores in New Jersey and Pennsylvania from September 2019 through December 2019 for about $28. |
| Recall Date | 2019-12-20T00:00:00 |
| Description | This recall involves the frosted balsam soy blend jar candles. The scented candles are green and have three wicks. The candle's glass jar measures about 5 inches high and 4.5 inches in diameter and has a metal top. Hallmark, frosted balsam and an image of a snowy pine cone appear on the front of the candle. Date code 9211D, SKU code XKT1747 and UPC code 763795556991 appear on a white label on the candle's underside. |
| Product U P Cs › U P C | 763795556991 |
| Distributors › Name | Hallmark Marketing Company LLC, of Kansas City, Mo. |
| Recall Number | 20047 |
| Remedy Options › Option | Refund |
| Consumer Contact | Hallmark at 800-HALLMARK (800-425-5627) from 9 a.m. to 8 p.m. ET Monday through Friday or online at www.hallmark.com and click on Product Recalls at the bottom of the homepage for more information. |
| Last Publish Date | 2019-12-20T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Hallmark Recalls Candles Due to Fire and Laceration Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Hallmark Recalls Candles Due to Fire and Laceration Hazards Check if your household is affected: https://therecallfile.com/es/recalls/hallmark-recalls-candles-due-to-fire-and-laceration-hazards/CPSC-20047
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