CPSCGeneral Alert

Hallmark Recalls Cad Bane Christmas Tree Ornaments Due to Risk of Mold Exposure

Publicado: 14 de noviembre de 2024ID de Retiro: 25041Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The brown paint on the exterior of the recalled Christmas tree ornaments did not fully dry before packaging, causing mold to grow on the exterior surface of the ornament, posing risk of respiratory issues to consumers due to mold exposure.

Descripción del Producto e Identificación

The recall involves the Hallmark Keepsake Christmas Tree Ornament featuring the Cad Bane™ character from Star Wars: The Book of Boba Fett. The ornament features a figurine with a brown hat, brown jacket, brown pants, a green face and blue cuffs. The ornament is about 4.5 inches tall and 1.5 inches wide. The ornament was sold in a collectible and reusable white storage box with red accented sides. The code 2199QXE3341 is printed on the bottom of the collectible box.

Productos Afectados

Hallmark Keepsake Christmas Tree Ornaments featuring the Cad Bane character from Star Wars: The Book of Boba Fett

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Hallmark-Recalls-Cad-Bane-Christmas-Tree-Ornaments-Due-to-Risk-of-Mold-Exposure
TitleHallmark Recalls Cad Bane Christmas Tree Ornaments Due to Risk of Mold Exposure
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/cad-bane-1.png
Images › 1 › CaptionRecalled Hallmark Keepsake Christmas Tree Ornament - Cad Bane - Star Wars: The Book of Boba Fett (front)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/cad-bane-2.png
Images › 2 › CaptionRecalled Hallmark Keepsake Christmas Tree Ornament - Cad Bane - Star Wars: The Book of Boba Fett (back)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/cad-bane-3.png
Images › 3 › CaptionCollectible Box for recalled Hallmark Keepsake Christmas Tree Ornament - Cad Bane - Star Wars: The Book of Boba Fett
Hazards › NameThe brown paint on the exterior of the recalled Christmas tree ornaments did not fully dry before packaging, causing mold to grow on the exterior surface of the ornament, posing risk of respiratory issues to consumers due to mold exposure.
Injuries › NameThe firm is aware of 16 consumer reports of the recalled tree ornaments having mold on them when they were taken out of the box. No injuries have been reported.
Products › NameHallmark Keepsake Christmas Tree Ornaments featuring the Cad Bane character from Star Wars: The Book of Boba Fett
Products › Number Of UnitsAbout 11,100
Recall I D10089
Remedies › NameConsumers should immediately stop using the recalled ornament and return it to their Hallmark Gold Crown store or follow the return instructions online at www.hallmark.com to receive a postage paid shipping label for a full refund. Consumers will receive a full refund in the form of original payment. No purchase receipt is required to receive the refund.
Importers › NameHallmark Cards, of Kansas City, Missouri
Retailers › NameHallmark Gold Crown stores nationwide and online at Hallmark.com from September 2024 through October 2024 for about $22.
Recall Date2024-11-14T00:00:00
DescriptionThe recall involves the Hallmark Keepsake Christmas Tree Ornament featuring the Cad Bane™ character from Star Wars: The Book of Boba Fett. The ornament features a figurine with a brown hat, brown jacket, brown pants, a green face and blue cuffs. The ornament is about 4.5 inches tall and 1.5 inches wide. The ornament was sold in a collectible and reusable white storage box with red accented sides. The code 2199QXE3341 is printed on the bottom of the collectible box.
Recall Number25041
Remedy Options › OptionRefund
Consumer ContactHallmark at 800-425-5627 from 9 a.m. to 5 p.m. CT Monday through Friday, click on "Contact Us" at https://care.hallmark.com/s/ to send an email, or online at www.hallmark.com/product-recalls or www.hallmark.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date2024-11-14T00:00:00
Manufacturer Countries › CountrySri Lanka

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Hallmark Recalls Cad Bane Christmas Tree Ornaments Due to Risk of Mold Exposure?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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