H.H. Brown Shoe Company Recalls Redeemer Work Boots Due to Injury Hazard
USH.H. Brown Shoe Company Recalls Redeemer Work Boots Due to Injury Hazard
Motivo del Retiro / Peligro
TranslatedThe sole is not puncture-resistant, posing an injury hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Redeemer DH 5379 Men's 11" Waterproof Metguard Comp Toe Ropers Work Boots with manufacturing codes VCJJ22, VCJC23, VCJD23 and VCJF23. They are pull-on boots with a brown leather upper decorated in a western style theme. They have a square toe, a one-inch heel, an EVA midsole and a metatarsal guard. The words "Phantom Rider" and "Non-Metallic Toe" are embossed in the outer side of the leather upper. The words "Puncture Resisting Sole" are embossed in the leather in the back of the boot. A black label stating "Waterproof" is sewn into a seam on the outer side of the boot. A white label on the inside of the boot includes the model number DH5379, the size and the manufacturing code. Only boots with manufacturing codes VCJJ22, VCJC23, VCJD23 and VCJF23 are included in this recall.
Productos Afectados
TranslatedRedeemer Men's Work Boot Model DH 5379
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/H-H-Brown-Shoe-Company-Recalls-Redeemer-Work-Boots-Due-to-Injury-Hazard |
| Title | H.H. Brown Shoe Company Recalls Redeemer Work Boots Due to Injury Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/redeemer-boot.png |
| Images › 1 › Caption | Recalled Redeemer DH 5379 Men's 11" Waterproof Metguard Comp Toe Roper Work Boot |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/redeemer-boot-label.png |
| Images › 2 › Caption | Inside label with model code and manufacturing code |
| Hazards › Name | The sole is not puncture-resistant, posing an injury hazard. |
| Injuries › Name | None reported |
| Products › Name | Redeemer Men's Work Boot Model DH 5379 |
| Products › Number Of Units | About 2,360 |
| Recall I D | 9815 |
| Remedies › Name | Consumers should immediately stop using the recalled boots and contact H.H. Brown Shoe Company for a prepaid shipping label to return the boots for a free replacement of Redeemer DH5379 Work Boots with puncture-resistant soles. |
| Retailers › Name | Shoe and workwear stores nationwide and online at doublehboots.com from February 2023 through October 2023 for about $190. |
| Recall Date | 2024-01-04T00:00:00 |
| Description | This recall involves Redeemer DH 5379 Men's 11" Waterproof Metguard Comp Toe Ropers Work Boots with manufacturing codes VCJJ22, VCJC23, VCJD23 and VCJF23. They are pull-on boots with a brown leather upper decorated in a western style theme. They have a square toe, a one-inch heel, an EVA midsole and a metatarsal guard. The words "Phantom Rider" and "Non-Metallic Toe" are embossed in the outer side of the leather upper. The words "Puncture Resisting Sole" are embossed in the leather in the back of the boot. A black label stating "Waterproof" is sewn into a seam on the outer side of the boot. A white label on the inside of the boot includes the model number DH5379, the size and the manufacturing code. Only boots with manufacturing codes VCJJ22, VCJC23, VCJD23 and VCJF23 are included in this recall. |
| Distributors › Name | H.H. Brown Shoe Company Inc., of Greenwich, Connecticut |
| Recall Number | 24072 |
| Remedy Options › Option | Replace |
| Consumer Contact | H.H. Brown Shoe Company at 800-441-4319 from 9 a.m. to 4 p.m. ET from Monday through Friday, email DH5379recall@hhbrown.com, or online at https://www.doublehboots.com/safetyrecall or https://www.doublehboots.com/ and click on "Recall" for more information. |
| Last Publish Date | 2024-01-04T00:00:00 |
| Manufacturer Countries › Country | Vietnam |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought H.H. Brown Shoe Company Recalls Redeemer Work Boots Due to Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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