CPSCGeneral Alert

GSK Consumer Health Recalls Five Excedrin Brands Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning

Name: GSK Consumer Health Recalls Five Excedrin Brands Due to Failure to Meet Child Resistant Packaging Requirement; Risk o...
Brand: GSK Consumer Healthcare, of Warren, N.J.
SKU: CPSC-21057
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 23 de diciembre de 2020ID de Retiro: 21057Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

Some of the bottles containing the over-the-counter drug can have a hole in the bottom. If there is a hole, children could access and swallow the contents, posing a risk of poisoning. These products contain the substances aspirin and acetaminophen which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).

Descripción del Producto e Identificación

This recall involves 50, 80, 100, 125, 200, 250 and 300-count bottles of Excedrin Migraine Caplets, Excedrin Migraine Geltabs, Excedrin Extra Strength Caplets, Excedrin PM Headache Caplets, and Excedrin Tension Headache Caplets. The bottles are plastic with a child-resistant closure. For a full list of the recalled products, visit www.excedrin.com/products/discontinued.

Productos Afectados

Excedrin Migraine Caplets, Excedrin Migraine Geltabs, Excedrin Extra Strength Caplets, Excedrin PM Headache Caplets, and Excedrin Tension Headache Caplets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/GSK-Consumer-Health-Recalls-Five-Excedrin-Brands-Due-to-Failure-to-Meet-Child-Resistant-Packaging-Requirement-Risk-of-Poisoning
Title	GSK Consumer Health Recalls Five Excedrin Brands Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1-80800AM.png
Images › 1 › Caption	Recalled Excedrin with hole in the bottom of the bottle
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2-80806AM.png
Images › 2 › Caption	Recalled Excedrin Migraine Caplets (50, 80, 100, 125, 200, 250 and 300-count)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3-80814AM.png
Images › 3 › Caption	Recalled Excedrin Migraine Geltabs (50, 80, 100, 125, 200, 250 and 300-count)
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4-80823AM.png
Images › 4 › Caption	Recalled Excedrin Extra Strength Caplets (50, 80, 100, 125, 200, 250 and 300-count)
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/5-80907AM.png
Images › 5 › Caption	Recalled Excedrin PM Headache Caplets (50, 80, 100, 125, 200, 250 and 300-count)
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/6-80915AM.png
Images › 6 › Caption	Recalled Excedrin Tension Headache Caplets (50, 80, 100, 125, 200, 250 and 300-count)
Hazards › Name	Some of the bottles containing the over-the-counter drug can have a hole in the bottom. If there is a hole, children could access and swallow the contents, posing a risk of poisoning. These products contain the substances aspirin and acetaminophen which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).
Injuries › Name	None reported.
Products › Name	Excedrin Migraine Caplets, Excedrin Migraine Geltabs, Excedrin Extra Strength Caplets, Excedrin PM Headache Caplets, and Excedrin Tension Headache Caplets
Products › Number Of Units	About 433,600
Recall I D	8974
Remedies › Name	Consumers should immediately store the recalled Excedrin bottles out of sight and reach of children and inspect the bottom of the bottle to determine if there is a hole. If there is a hole in the bottle, contact GSK Consumer Relations for information on how to receive a prepaid shipping label for return to receive a full refund. Bottles without a hole can be retained and used as directed.
Retailers › Name	Pharmacies, department stores, grocery stores, and hypermarkets nationwide and online from March 2018 through September 2020 for between $7 and $18.
Recall Date	2020-12-23T00:00:00
Description	This recall involves 50, 80, 100, 125, 200, 250 and 300-count bottles of Excedrin Migraine Caplets, Excedrin Migraine Geltabs, Excedrin Extra Strength Caplets, Excedrin PM Headache Caplets, and Excedrin Tension Headache Caplets. The bottles are plastic with a child-resistant closure. For a full list of the recalled products, visit www.excedrin.com/products/discontinued.
Recall Number	21057
Manufacturers › Name	GSK Consumer Healthcare, of Warren, N.J.
Remedy Options › Option	Refund
Consumer Contact	GSK Consumer Relations at 800-468-7746 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.excedrin.com and click on the “safety issue” banner at the top of the page for more information.
Last Publish Date	2020-12-23T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought GSK Consumer Health Recalls Five Excedrin Brands Due to Failure to Meet Child Resistant Packaging Requirement; Risk o...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableGSK Consumer Healthcare, of Warren, N.J.

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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GSK Consumer Health Recalls Five Excedrin Brands Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning