Grand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard
USGrand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard
Recalling Firm: Grand Rapids Chair Company, of Byron Center, Michigan
Motivo del Retiro / Peligro
TranslatedThe recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.
Productos Afectados
TranslatedWood dining chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Grand-Rapids-Chair-Company-Recalls-Wood-Dining-Chairs-Due-to-Fall-Hazard |
| Title | Grand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Brooke-chair-1.png |
| Images › 1 › Caption | Recalled Woodseat Chair (model W520-11) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Brooke-chair-2.png |
| Images › 2 › Caption | Recalled partially upholstered seat chair (model W520-21) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Brooke-chair-3.png |
| Images › 3 › Caption | Recalled fully upholstered seat & back (model W520-33) |
| Hazards › Name | The recalled chairs can shift, break or collapse, posing a fall hazard to consumers. |
| Injuries › Name | The firm has received three reports report of the chair breaking. No injuries have been reported. |
| Products › Name | Wood dining chairs |
| Products › Number Of Units | About 5,670 |
| Recall I D | 10012 |
| Remedies › Name | Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer's location. |
| Retailers › Name | Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015. |
| Recall Date | 2024-07-25T00:00:00 |
| Description | This recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/. |
| Recall Number | 24314 |
| Manufacturers › Name | Grand Rapids Chair Company, of Byron Center, Michigan |
| Remedy Options › Option | Repair |
| Consumer Contact | Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information. |
| Last Publish Date | 2024-07-25T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Grand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableGrand Rapids Chair Company, of Byron Center, Michigan
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🚨 SAFETY ALERT: Grand Rapids Chair Company, of Byron Center, Michigan - Grand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard Check if your household is affected: https://therecallfile.com/es/recalls/grand-rapids-chair-company-recalls-wood-dining-chairs-due-to-fall-haza/CPSC-24314
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