CPSCGeneral Alert

Giant Bicycle Recalls Momentum Vida E+ E-Bikes Due to Crash Hazard

Name: Giant Bicycle Recalls Momentum Vida E+ E-Bikes Due to Crash Hazard
Brand: Giant Bicycle
SKU: CPSC-25381
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 10 de julio de 2025ID de Retiro: 25381Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The fork steerer tube on the recalled bicycles can crack, break or separate during use, posing a fall hazard.

Descripción del Producto e Identificación

This recall involves the Momentum Vida E+ E-bike. The bicycles come in metallic red, pearl white, metallic navy blue, metallic green, indigo blue, happy mint (light green) and panther (black). The bicycle comes in two frame configurations (mid-step and low-step) and both configurations come in small, medium and large sizes. The unique serial number for each bike is stamped into the frame on the outer side of the left rear dropout and on a printed sticker under the bike's downtube. "Momentum" is written on the downtube of the bicycle and "Vida E+" is written on the top tube.

Productos Afectados

Momentum Vida E+ E-Bikes

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/Giant-Bicycle-Recalls-Momentum-Vida-E-E-Bikes-Due-to-Crash-Hazard
Title	Giant Bicycle Recalls Momentum Vida E+ E-Bikes Due to Crash Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-1.png
Images › 1 › Caption	Recalled Momentum Vida E+ E-Bike (metallic green)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-2.png
Images › 2 › Caption	Recalled Momentum Vida E+ E-Bike (metallic red)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-3.png
Images › 3 › Caption	Recalled Momentum Vida E+ E-Bike (pearl white)
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-4.png
Images › 4 › Caption	Recalled Momentum Vida E+ E-Bike (metallic navy)
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-5.png
Images › 5 › Caption	Recalled Momentum Vida E+ E-Bike (indigo)
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-6.png
Images › 6 › Caption	Recalled Momentum Vida E+ E-Bike (panther)
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/Momentum-7.png
Images › 7 › Caption	Recalled Momentum Vida E+ E-Bike (happy mint)
Hazards › Name	The fork steerer tube on the recalled bicycles can crack, break or separate during use, posing a fall hazard.
Injuries › Name	The firm has received four reports of broken fork steerer tubes. No injuries have been reported.
Products › Name	Momentum Vida E+ E-Bikes
Products › Number Of Units	About 6,200
Recall I D	10339
Remedies › Name	To determine whether a Momentum Vida E+ bicycle is included in this recall, consumers should look at the third character of the bike's serial number. Bikes with a serial number in which the third character is "H", "J" or "K" are included in this recall and must have their forks replaced free of charge. Bikes with a serial number in which the third character is "G" require additional visual inspection by an authorized Giant Bicycle dealer to determine fork status.
Importers › Name	Giant Bicycle Inc., of Newbury Park, California
Retailers › Name	Authorized Giant Bicycle dealers nationwide and online at https://www.momentum.com/us from September 2019 through May 2025 for between $2,500 and $3,200.
Recall Date	2025-07-10T00:00:00
Description	This recall involves the Momentum Vida E+ E-bike. The bicycles come in metallic red, pearl white, metallic navy blue, metallic green, indigo blue, happy mint (light green) and panther (black). The bicycle comes in two frame configurations (mid-step and low-step) and both configurations come in small, medium and large sizes. The unique serial number for each bike is stamped into the frame on the outer side of the left rear dropout and on a printed sticker under the bike's downtube. "Momentum" is written on the downtube of the bicycle and "Vida E+" is written on the top tube.
Recall Number	25381
Remedy Options › Option	Replace
Consumer Contact	Giant Bicycle toll-free at 866-458-2555 from 8 a.m. to 5 p.m. PT Monday through Friday, email at recall@giantbicycle.com, or visit https://www.momentum-biking.com/us/recall-information, https://www.giant-bicycles.com/us/recall-information, or https://www.liv-cycling.com/us/recall-info, or https://www.giant-bicycles.com/us and click on "Recalls" for more information.
Last Publish Date	2025-07-10T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Giant Bicycle Recalls Momentum Vida E+ E-Bikes Due to Crash Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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