GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard
USGE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard
Recalling Firm: Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
Motivo del Retiro / Peligro
TranslatedThe cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location.
Productos Afectados
TranslatedKnob-control electric radiant cooktops, model GE JP3030
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/GE-Appliances-a-Haier-Company-Recalls-Electric-Cooktops-Due-to-Burn-Hazard |
| Title | GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/GE-JP3030DJ4BB.png |
| Images › 1 › Caption | Recalled GE electric radiant cooktop, model no. JP3030DJ4BB |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/GE-JP3030SJ4SS.png |
| Images › 2 › Caption | Recalled GE electric radiant cooktop, model no. JP3030SJ4SS |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/GE-JP3030TJ4WW.png |
| Images › 3 › Caption | Recalled GE electric radiant cooktop, model no. JP3030TJ4WW |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/product-label-location.png |
| Images › 4 › Caption | Location of cooktop product label |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/product-label_0.png |
| Images › 5 › Caption | Close-up of recalled cooktop product label |
| Hazards › Name | The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers. |
| Injuries › Name | GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported. |
| Products › Name | Knob-control electric radiant cooktops, model GE JP3030 |
| Products › Number Of Units | About 11,000 |
| Recall I D | 9770 |
| Remedies › Name | Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch. |
| Retailers › Name | Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220. |
| Recall Date | 2023-11-30T00:00:00 |
| Description | This recall involves GE-branded JP3030 knob-controlled electric radiant cooktops manufactured from July 2022 through September 2022 with serial numbers beginning with prefixes LT, MT, RT or ST. The recalled cooktops have black or white glass cooktop surfaces and have four radiant burners with four corresponding "Hot Cooktop" lights and four burner control knobs located on the right side of the cooking surface. The following model numbers, UPC codes, and serial number prefixes are included in this recall: Model Number UPC Code Serial Number or Serial Number Prefix JP3030DJ4BB 084691809609 LT081195Q - LT081286Q MT- RT- ST- JP3030SJ4SS 084691809074 LT015466Q - LT015467Q LT048419Q - LT048420Q LT073851Q LT129159Q - LT129183Q MT- RT- ST- JP3030TJ4WW 084691809081 LT148064Q - LT148068Q LT118335Q MT- RT- ST- The model number, UPC code, and serial number of the cooktops are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location. |
| Product U P Cs › 1 › U P C | 084691809609 |
| Product U P Cs › 2 › U P C | 084691809074 |
| Product U P Cs › 3 › U P C | 084691809081 |
| Recall Number | 24033 |
| Manufacturers › Name | Haier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky |
| Remedy Options › Option | Repair |
| Consumer Contact | GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or https://www.geappliances.com/ and click on the "JP3030 Cooktop Recall Information" button at the bottom of the webpage. |
| Last Publish Date | 2023-11-30T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought GE Appliances, a Haier Company, Recalls Electric Cooktops Due to Burn Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableHaier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
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