FXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco (Recall Alert)
USFXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco (Recall Alert)
Recalling Firm: FXI Inc., of Radnor, Pennsylvania
Motivo del Retiro / Peligro
TranslatedThe mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold.
Descripción del Producto e Identificación
TranslatedThis recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with "Novaform" printed in white letters. The DreamAway 8-inch mattress has a gray base with "Novaform" printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress. Only mattresses with the following model/item numbers and manufactured at FXI's San Bernardino, California facility between January 2, 2023 and April 28, 2023 are included in the recall (this information can be found on the law tag attached to the mattress): ComfortGrande 14" Mattress ITM/ART # Price King 1413200 700 Cal King 1413201 700 Queen 1413202 580 Full 1413203 500 Twin 1413204 400 King 1413200 750 Queen 1413202 600 DreamAway 8" Mattress ITM/ART # Price Twin 1698562 160 Full 1698564 210 Twin 1698562 150 Full 1698564 200
Productos Afectados
TranslatedNovaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/FXI-Recalls-Novaform-ComfortGrande-and-DreamAway-Mattresses-Due-to-Risk-of-Mold-Exposure-Sold-Exclusively-at-Costco-Recall-Alert |
| Title | FXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/ComfortGrande-Mattress.png |
| Images › 1 › Caption | Recalled ComfortGrande 14" Mattress |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/DreamAway-Mattress.png |
| Images › 2 › Caption | Recalled DreamAway 8" Mattress |
| Hazards › Name | The mattresses could have been exposed to water during the manufacturing process allowing mold to develop and posing a health risk to individuals with compromised immune systems, damaged lungs or an allergy to mold. |
| Injuries › Name | The firm has received 541 reports of mold on the mattresses. No injuries have been reported. |
| Products › Name | Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch Mattresses |
| Products › Number Of Units | About 48,000 |
| Recall I D | 9720 |
| Remedies › Name | Consumers should contact FXI to receive a full refund or a free replacement mattress including free delivery of the new mattress and pick up and disposal of the recalled mattress. Costco is contacting all known purchasers directly. |
| Retailers › Name | Exclusively at Costco stores in the Northwest United States and in the San Francisco Bay area and online at www.costco.com from January 2023 through June 2023 for between $150 and $750. |
| Recall Date | 2023-09-21T00:00:00 |
| Description | This recall involves Novaform ComfortGrande 14-inch and Novaform DreamAway 8-inch mattresses. The ComfortGrande 14-inch mattress has a blue base with "Novaform" printed in white letters. The DreamAway 8-inch mattress has a gray base with "Novaform" printed in white letters. The item number is printed on the mattress box and on the law tag attached to the mattress. Only mattresses with the following model/item numbers and manufactured at FXI's San Bernardino, California facility between January 2, 2023 and April 28, 2023 are included in the recall (this information can be found on the law tag attached to the mattress): ComfortGrande 14" Mattress ITM/ART # Price King 1413200 700 Cal King 1413201 700 Queen 1413202 580 Full 1413203 500 Twin 1413204 400 King 1413200 750 Queen 1413202 600 DreamAway 8" Mattress ITM/ART # Price Twin 1698562 160 Full 1698564 210 Twin 1698562 150 Full 1698564 200 |
| Recall Number | 23793 |
| Manufacturers › Name | FXI Inc., of Radnor, Pennsylvania |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Replace |
| Consumer Contact | FXI Inc. toll-free at 888-886-2057 from 8 a.m. to 8 p.m. ET, Monday through Friday, or online at https://novaformcomfort.com/pages/recall or https://novaformcomfort.com and click Product Recall on the site for more information. |
| Last Publish Date | 2023-09-21T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought FXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableFXI Inc., of Radnor, Pennsylvania
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🚨 SAFETY ALERT: FXI Inc., of Radnor, Pennsylvania - FXI Recalls Novaform ComfortGrande and DreamAway Mattresses Due to Risk of Mold Exposure; Sold Exclusively at Costco (Recall Alert) Check if your household is affected: https://therecallfile.com/es/recalls/fxi-recalls-novaform-comfortgrande-and-dreamaway-mattresses-due-to-ris/CPSC-23793
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