Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported
USFuture Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported
Recalling Firm: Future Motion Inc., of Santa Cruz, California
Motivo del Retiro / Peligro
TranslatedThe skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death.
Descripción del Producto e Identificación
TranslatedThis recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards.
Productos Afectados
TranslatedOnewheel Electric Skateboards (all models)
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Future-Motion-Recalls-Onewheel-Self-Balancing-Electric-Skateboards-Due-to-Crash-Hazard-Four-Deaths-Reported |
| Title | Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-original.png |
| Images › 1 › Caption | Recalled Onewheel (original) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-plus.png |
| Images › 2 › Caption | Recalled Onewheel+ |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-plus-XR.png |
| Images › 3 › Caption | Recalled Recalled Onewheel+ XR |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-pint.png |
| Images › 4 › Caption | Recalled Onewheel Pint |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-pint-X.png |
| Images › 5 › Caption | Recalled Onewheel Pint X |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Onewheel-GT.png |
| Images › 6 › Caption | Recalled Onewheel GT |
| Hazards › Name | The skateboards can stop balancing the rider if the boards' limits are exceeded, posing a crash hazard that can result in serious injury or death. |
| Injuries › Name | Future Motion has received dozens of reports of incidents involving the electric skateboards, including four reported deaths between 2019 and 2021 and injuries such as traumatic brain injury, concussion, paralysis, upper-body fractures, lower-body fractures and ligament damage. The reported deaths resulted from head trauma and, in at least three of those incidents, the rider was not wearing a helmet. |
| Products › Name | Onewheel Electric Skateboards (all models) |
| Products › Number Of Units | 300000 |
| Recall I D | 9727 |
| Remedies › Name | Consumers should immediately stop using the recalled Onewheel electric skateboards. Consumers with the Onewheel GT, Onewheel Pint X, Onewheel Pint, or Onewheel+ XR electric skateboards should download or update the Onewheel app, and use the app to update the firmware on their board to include Haptic Buzz alert functionality. Haptic Buzz is a tactile and audible warning system that provides the rider with a buzzing sensation and sound when nearing the limits of the board or when in low battery or error states. The firmware update for the Onewheel GT will be available within one week, with the firmware update for the Pint X, Pint, and XR launching within six weeks. |
| Retailers › Name | Online at www.onewheel.com and other websites and at independent shops nationwide from January 2014 through September 2023 for between $1,050 and $2,200. |
| Recall Date | 2023-09-29T00:00:00 |
| Description | This recall involves all models of Future Motion Onewheel self-balancing electric skateboards, including Onewheel (original), Onewheel+, Onewheel+ XR, Onewheel Pint, Onewheel Pint X and Onewheel GT. The model name is on the side of the skateboard. The Onewheel logo is printed on the rail of the skateboards. |
| Recall Number | 23299 |
| Manufacturers › Name | Future Motion Inc., of Santa Cruz, California |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Future Motion online at https://recall.onewheel.com or at https://onewheel.com and click on "Recall" for more information or by phone at 800-283-7943 from 10 a.m. to 4 p.m. PT Monday through Friday. |
| Last Publish Date | 2023-09-29T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Future Motion Recalls Onewheel Self-Balancing Electric Skateboards Due to Crash Hazard; Four Deaths Reported?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableFuture Motion Inc., of Santa Cruz, California
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