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FSIS Issues Public Health Alert for Ready-to-Eat Meat Soup Products Due to Possible Contamination

Publicado: 25 de abril de 2023ID de Retiro: PHA-04252023-01Categoría: Alimentos y BebidasPaís: Estados Unidos
US
Food & BeverageUSDA FSISUSUS

FSIS Issues Public Health Alert for Ready-to-Eat Meat Soup Products Due to Possible Contamination

Recalling Firm: Ivars Commissary

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Motivo del Retiro / Peligro

Insanitary Conditions

Descripción del Producto e Identificación

WASHINGTON, April 25, 2023 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert due to concerns that ready-to-eat meat soup products may have been prepared, packed, or held under insanitary conditions, which may result in the product spoiling prematurely. FSIS is issuing this public health alert to ensure that consumers are aware that these products should not be consumed. A recall was not requested because the products are no longer available for purchase. The following products are subject to the public health alert [ view labels ]: 48-oz. packages containing two 24-oz. cups of “Ivar’s PUGET SOUND CLAM CHOWDER WITH BACON” with Use By dates 4/26/2023, 4/27/2023, 5/3/2023, 5/4/2023, 5/5/2023, 5/11/2023, 5/23/2023, 5/30/2023, 6/2/2023, 6/6/2023, 6/7/2023, 7/5/2023, 7/20/2023, 8/1/2023, 8/10/2023, and 8/17/2023. 48-oz. packages containing two 24-oz. cups of “Ivar’s Loaded Baked Potato Soup” with Use By dates 5/9/2023, 5/19/2023, 6/16/2023, and 7/18/2023. 48-oz. packages containing two 24-oz. cups of “Ivar’s Rustic Zuppa Toscana Italian Sausage and Vegetable Soup” with Use By dates 4/30/2023, 5/2/2023, 5/14/2023, 5/15/2023, 5/21/2023, 5/22/2023, and 5/30/2023. 20-oz. cup of “Ivar’s PUGET SOUND Clam Chowder WITH BACON” with Use By dates 4/26/2023, 5/5/2023, 6/6/2023, 7/20/2023, and 8/10/2023. 20-oz. cup of “PIKE PLACE FISH MARKET WORLD FAMOUS CLAM CHOWDER WITH BACON” with Use By dates 5/4/2023, 7/5/2023, and 8/1/2023. The products bear establishment number “EST. 20173” inside the USDA mark of inspection. These items were shipped to retail locations nationwide and exported to Mexico. The problem was discovered when the establishment notified FSIS that they had received multiple consumer complaints regarding bloated soup packages. Upon further review, the establishment found that some product spoiled prematurely. The establishment’s lab testing of the prematurely spoiled products found high levels of spoilage bacteria in the products. There have been no confirmed reports of illness due to consumption of these products. Anyone concerned about an illness should contact a health care provider. Consumption of food contaminated with spoilage organisms can cause illness in immunocompromised individuals. FSIS is concerned that some product may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Media with questions regarding the public health alert can contact Bob Donegan, President, Ivar’s Soup Company, at bobd@keepclam.com . Consumers with questions regarding the public health alert can contact Robert Green, Director of Technical Services, Ivar’s Soup Company, at robertg@keepclam.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Productos Afectados

• 48-oz. packages containing two 24-oz. cups of “Ivar’s PUGET SOUND CLAM CHOWDER WITH BACON” with Use By dates 4/26/2023, 4/27/2023, 5/3/2023, 5/4/2023, 5/5/2023, 5/11/2023, 5/23/2023, 5/30/2023, 6/2/2023, 6/6/2023, 6/7/2023, 7/5/2023, 7/20/2023, 8/1/2023, • 48-oz. packages containing two 24-oz. cups of “Ivar’s Loaded Baked Potato Soup” with Use By dates 5/9/2023, 5/19/2023, 6/16/2023, and 7/18/2023., • 48-oz. packages containing two 24-oz. cups of “Ivar’s Rustic Zuppa Toscana Italian Sausage and Vegetable Soup” with Use By dates 4/30/2023, 5/2/2023, 5/14/2023, 5/15/2023, 5/21/2023, 5/22/2023, and 5/30/2023., • 20-oz. cup of “Ivar’s PUGET SOUND Clam Chowder WITH BACON” with Use By dates 4/26/2023, 5/5/2023, 6/6/2023, 7/20/2023, and 8/10/2023., • 20-oz. cup of “PIKE PLACE FISH MARKET WORLD FAMOUS CLAM CHOWDER WITH BACON” with Use By dates 5/4/2023, 7/5/2023, and 8/1/2023.

Additional Source Details

FieldValue
LangcodeEnglish
Field year2023
Field titleFSIS Issues Public Health Alert for Ready-to-Eat Meat Soup Products Due to Possible Contamination
Field labelsPHA-04252023-01.pdf
Field statesNationwide
Field summary<p><strong>WASHINGTON, April 25, 2023 </strong>– The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert due to concerns that ready-to-eat meat soup products may have been prepared, packed, or held under insanitary conditions, which may result in the product spoiling prematurely. FSIS is issuing this public health alert to ensure that consumers are aware that these products should not be consumed. A recall was not requested because the products are no longer available for purchase.</p> <p>The following products are subject to the public health alert [<a href="/sites/default/files/food_label_pdf/2023-04/PHA-04252023-01.pdf">view labels</a>]:</p> <ul> <li>48-oz. packages containing two 24-oz. cups of “Ivar’s PUGET SOUND CLAM CHOWDER WITH BACON” with Use By dates 4/26/2023, 4/27/2023, 5/3/2023, 5/4/2023, 5/5/2023, 5/11/2023, 5/23/2023, 5/30/2023, 6/2/2023, 6/6/2023, 6/7/2023, 7/5/2023, 7/20/2023, 8/1/2023, 8/10/2023, and 8/17/2023. </li> <li>48-oz. packages containing two 24-oz. cups of “Ivar’s Loaded Baked Potato Soup” with Use By dates 5/9/2023, 5/19/2023, 6/16/2023, and 7/18/2023.</li> <li>48-oz. packages containing two 24-oz. cups of “Ivar’s Rustic Zuppa Toscana Italian Sausage and Vegetable Soup” with Use By dates 4/30/2023, 5/2/2023, 5/14/2023, 5/15/2023, 5/21/2023, 5/22/2023, and 5/30/2023.</li> <li>20-oz. cup of “Ivar’s PUGET SOUND Clam Chowder WITH BACON” with Use By dates 4/26/2023, 5/5/2023, 6/6/2023, 7/20/2023, and 8/10/2023.</li> <li>20-oz. cup of “PIKE PLACE FISH MARKET WORLD FAMOUS CLAM CHOWDER WITH BACON” with Use By dates 5/4/2023, 7/5/2023, and 8/1/2023.</li> </ul> <p>The products bear establishment number “EST. 20173” inside the USDA mark of inspection. These items were shipped to retail locations nationwide and exported to Mexico.</p> <p>The problem was discovered when the establishment notified FSIS that they had received multiple consumer complaints regarding bloated soup packages. Upon further review, the establishment found that some product spoiled prematurely. The establishment’s lab testing of the prematurely spoiled products found high levels of spoilage bacteria in the products.</p> <p>There have been no confirmed reports of illness due to consumption of these products. Anyone concerned about an illness should contact a health care provider. </p> <p>Consumption of food contaminated with spoilage organisms can cause illness in immunocompromised individuals.</p> <p>FSIS is concerned that some product may be in consumers’ refrigerators or freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Media with questions regarding the public health alert can contact Bob Donegan, President, Ivar’s Soup Company, at <a href="mailto:bobd@keepclam.com">bobd@keepclam.com</a>. Consumers with questions regarding the public health alert can contact Robert Green, Director of Technical Services, Ivar’s Soup Company, at <a href="mailto:robertg@keepclam.com">robertg@keepclam.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingFully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-ready-eat-meat-soup-products-due-possible
Field risk levelPublic Health Alert
Field has spanishFalse
Field recall date2023-04-25
Field recall typePublic Health Alert
Field active noticeFalse
Field establishmentIvars Commissary
Field media contactMitch Adams
Field product items › 1• 48-oz. packages containing two 24-oz. cups of “Ivar’s PUGET SOUND CLAM CHOWDER WITH BACON” with Use By dates 4/26/2023, 4/27/2023, 5/3/2023, 5/4/2023, 5/5/2023, 5/11/2023, 5/23/2023, 5/30/2023, 6/2/2023, 6/6/2023, 6/7/2023, 7/5/2023, 7/20/2023, 8/1/2023
Field product items › 2• 48-oz. packages containing two 24-oz. cups of “Ivar’s Loaded Baked Potato Soup” with Use By dates 5/9/2023, 5/19/2023, 6/16/2023, and 7/18/2023.
Field product items › 3• 48-oz. packages containing two 24-oz. cups of “Ivar’s Rustic Zuppa Toscana Italian Sausage and Vegetable Soup” with Use By dates 4/30/2023, 5/2/2023, 5/14/2023, 5/15/2023, 5/21/2023, 5/22/2023, and 5/30/2023.
Field product items › 4• 20-oz. cup of “Ivar’s PUGET SOUND Clam Chowder WITH BACON” with Use By dates 4/26/2023, 5/5/2023, 6/6/2023, 7/20/2023, and 8/10/2023.
Field product items › 5• 20-oz. cup of “PIKE PLACE FISH MARKET WORLD FAMOUS CLAM CHOWDER WITH BACON” with Use By dates 5/4/2023, 7/5/2023, and 8/1/2023.
Field recall numberPHA-04252023-01
Field recall reasonInsanitary Conditions
Field archive recallFalse
Field last modified date2023-04-25
Field related to outbreakFalse
Field recall number exportPHA-04252023-01
Field company media contact Company Contact Ivar’s Soup Company Bob Donegan bobd@keepclam.com
Field recall classificationPublic Health Alert

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Ready-to-Eat Meat Soup Products Due to Possible Contamination?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableIvars Commissary
  • StatusFalse
  • Nivel de RiesgoPublic Health Alert
  • DistributionNationwide
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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