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FSIS Issues Public Health Alert for Frozen Chicken Korma with Basmati Turmeric Rice Products Due to Misbranding and An Undeclared Allergen

Publicado: 3 de febrero de 2023ID de Retiro: PHA-02033023-02Categoría: Alimentos y BebidasPaís: Estados Unidos
US
Food & BeverageUSDA FSISUSUS

FSIS Issues Public Health Alert for Frozen Chicken Korma with Basmati Turmeric Rice Products Due to Misbranding and An Undeclared Allergen

Recalling Firm: CAFE SPICE LLC

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Motivo del Retiro / Peligro

Misbranding, Unreported Allergens

Descripción del Producto e Identificación

WASHINGTON, Feb. 3, 2023 – The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for frozen chicken products due to misbranding and an undeclared allergen. The product contains cashews, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to cashews are aware that these products should not be consumed. A recall was not requested because it is believed that the products are no longer available for consumers to purchase. The frozen products are labeled as Chicken Korma with Basmati Turmeric Rice but may contain Vegetable Tikka Masala with Turmeric Rice. This item was produced on November 8, 2022. The following product is subject to the public health alert [ view labels ]: 10-oz. containers of “Wegmans Chicken Korma with Basmati Turmeric Rice” with Best By 08 NOV 2023. The products subject to the public health alert bear establishment number “P-34641” inside the USDA mark of inspection. These items were shipped to retail locations in New York and Pennsylvania. The problem was discovered when the producing establishment notified FSIS that they received consumer complaints reporting that product labeled as chicken korma actually contained vegetable tikka masala. The vegetable tikka masala contains cashews not declared on the chicken korma product label. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. FSIS is concerned that some product may be in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase. Consumers and members of the media with questions about the public health alert can contact Giovanni Gomez, Director of Business Development, Cafe Spice, at 845-863-0910 or Giovanni@cafespice.com . Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to MPHotline@usda.gov . For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at https://foodcomplaint.fsis.usda.gov/eCCF/ .

Productos Afectados

10-oz. containers of “Wegmans Chicken Korma with Basmati Turmeric Rice” with Best By 08 NOV 2023.

Additional Source Details

FieldValue
LangcodeEnglish
Field year2023
Field titleFSIS Issues Public Health Alert for Frozen Chicken Korma with Basmati Turmeric Rice Products Due to Misbranding and An Undeclared Allergen
Field labelsPHA-labels-02032023-02.pdf
Field states › 1New York
Field states › 2Pennsylvania
Field summary<p><strong>WASHINGTON, Feb. 3, 2023 – </strong>The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) is issuing a public health alert for frozen chicken products due to misbranding and an undeclared allergen. The product contains cashews, a known allergen, which is not declared on the product label. FSIS is issuing this public health alert to ensure that consumers with allergies to cashews are aware that these products should not be consumed. A recall was not requested because it is believed that the products are no longer available for consumers to purchase.</p> <p>The frozen products are labeled as Chicken Korma with Basmati Turmeric Rice but may contain Vegetable Tikka Masala with Turmeric Rice. This item was produced on November 8, 2022. The following product is subject to the public health alert [<a data-entity-substitution="file" data-entity-type="file" data-entity-uuid="d5415719-6e3f-46cc-bc47-aec5ed2c96e7" href="/sites/default/files/food_label_pdf/2023-02/PHA-labels-02032023-02.pdf">view labels</a>]:</p> <ul> <li>10-oz. containers of “Wegmans Chicken Korma with Basmati Turmeric Rice” with Best By 08 NOV 2023.</li> </ul> <p>The products subject to the public health alert<strong> </strong>bear establishment number “P-34641” inside the USDA mark of inspection. These items were shipped to retail locations in New York and Pennsylvania.</p> <p>The problem was discovered when the producing establishment notified FSIS that they received consumer complaints reporting that product labeled as chicken korma actually contained vegetable tikka masala. The vegetable tikka masala contains cashews not declared on the chicken korma product label.</p> <p>There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider. </p> <p>FSIS is concerned that some product may be in consumers’ freezers. Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.</p> <p>Consumers and members of the media with questions about the public health alert can contact Giovanni Gomez, Director of Business Development, Cafe Spice, at 845-863-0910 or <a href="mailto:Giovanni@cafespice.com">Giovanni@cafespice.com</a>.</p> <p>Consumers with food safety questions can call the toll-free USDA Meat and Poultry Hotline at 888-MPHotline (888-674-6854) from 10 a.m. to 6 p.m. (Eastern Time) Monday through Friday. Consumers can also send a question via email to <a href="mailto:MPHotline@usda.gov">MPHotline@usda.gov</a>. For consumers that need to report a problem with a meat, poultry, or egg product, the online Electronic Consumer Complaint Monitoring System can be accessed 24 hours a day at <a href="https://foodcomplaint.fsis.usda.gov/eCCF/">https://foodcomplaint.fsis.usda.gov/eCCF/</a>.</p>
Field processingFully Cooked - Not Shelf Stable
Field recall urlhttp://www.fsis.usda.gov/recalls-alerts/fsis-issues-public-health-alert-frozen-chicken-korma-basmati-turmeric-rice-products
Field risk levelPublic Health Alert
Field has spanishFalse
Field recall date2023-02-03
Field recall typePublic Health Alert
Field active noticeFalse
Field establishmentCAFE SPICE LLC
Field media contactKenneth King
Field product items10-oz. containers of “Wegmans Chicken Korma with Basmati Turmeric Rice” with Best By 08 NOV 2023.
Field recall numberPHA-02033023-02
Field recall reason › 1Misbranding
Field recall reason › 2Unreported Allergens
Field archive recallFalse
Field last modified date2023-02-03
Field related to outbreakFalse
Field recall number exportPHA-02033023-02
Field company media contact Company Contact Director of Business Development, Cafe Spice Giovanni Gomez 845-863-0910 Giovanni@cafespice.com
Field recall classificationPublic Health Alert

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (USDA FSIS).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought FSIS Issues Public Health Alert for Frozen Chicken Korma with Basmati Turmeric Rice Products Due to Misbranding and A...?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (USDA FSIS). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableCAFE SPICE LLC
  • StatusFalse
  • Nivel de RiesgoPublic Health Alert
  • DistributionNew York, Pennsylvania
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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