Endliss Technology Recalls Trianium Battery Phone Cases Due to Burn Hazard; Sold Exclusively on Amazon.com
USEndliss Technology Recalls Trianium Battery Phone Cases Due to Burn Hazard; Sold Exclusively on Amazon.com
Motivo del Retiro / Peligro
TranslatedThe lithium-ion battery in the cases can overheat resulting in thermal runaway, posing a burn hazard to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves Endliss Technology Trianium battery phone cases for all types of mobile phones. The cases were sold in black, gray, white and pink colors. "Trianium" is written on the back of the case. There are 17 different model numbers included in this recall. Recalled model numbers include: TM000006, TM000007, TM000008, TM000009, TM000010, TM000011, TM000046, TM000047, TM000048, TM000049, TM000101, TM000103, TM-06A-4000BBLK, TM-06A-4000ROGD, TM-06A-4000WSLV, TM-S6BC-BLK and MTS-3000-BBLK.
Productos Afectados
TranslatedTrianium cell phone battery pack cases
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Endliss-Technology-Recalls-Trianium-Battery-Phone-Cases-Due-to-Burn-Hazard-Sold-Exclusively-on-Amazon-com |
| Title | Endliss Technology Recalls Trianium Battery Phone Cases Due to Burn Hazard; Sold Exclusively on Amazon.com |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_67.png |
| Images › 1 › Caption | Recalled Model Number TM000006 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_52.png |
| Images › 2 › Caption | Recalled Model Number TM000007 |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_36.png |
| Images › 3 › Caption | Recalled Model Number TM000008 |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_29.png |
| Images › 4 › Caption | Recalled Model Number TM000009 |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5_18.png |
| Images › 5 › Caption | Recalled Model Number TM000010 |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/6_12.png |
| Images › 6 › Caption | Recalled Model Number TM000011 |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/7_9.png |
| Images › 7 › Caption | Recalled Model Number TM000047 |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/8_8.png |
| Images › 8 › Caption | Recalled Model Number TM000048 |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/9_7.png |
| Images › 9 › Caption | Recalled Model Number TM000049 |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/10_7.png |
| Images › 10 › Caption | Recalled Model Number TM000101 |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/11_5.png |
| Images › 11 › Caption | Recalled Model Number TM000103 |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/12_2.png |
| Images › 12 › Caption | Recalled Model Number TM-06A-4000BBLK |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/13_2.png |
| Images › 13 › Caption | Recalled Model Number TM-06A-4000ROGD |
| Images › 14 › U R L | https://www.cpsc.gov/s3fs-public/14_2.png |
| Images › 14 › Caption | Recalled Model Number TM-06A-4000WSLV |
| Images › 15 › U R L | https://www.cpsc.gov/s3fs-public/15_2.png |
| Images › 15 › Caption | Recalled Model Number TM-S6BC-BLK |
| Images › 16 › U R L | https://www.cpsc.gov/s3fs-public/16_3.png |
| Images › 16 › Caption | Recalled Model Number TM-S6BC-BLK |
| Images › 17 › U R L | https://www.cpsc.gov/s3fs-public/17_0.png |
| Images › 17 › Caption | Recalled Model Number MTS-3000-BBLK |
| Hazards › Name | The lithium-ion battery in the cases can overheat resulting in thermal runaway, posing a burn hazard to consumers. |
| Injuries › Name | Endliss has received 96 reports of batteries overheating due to thermal runaway, including 10 reports of burn injuries. |
| Products › Name | Trianium cell phone battery pack cases |
| Products › Number Of Units | About 367,000 |
| Recall I D | 8915 |
| Remedies › Name | Consumers should immediately stop using the recalled phone cases, dispose of them in accordance with local laws on battery disposal, and contact Endliss for a free replacement power pack. |
| Importers › Name | Endliss Technology Inc., of Hayward, Calif. |
| Retailers › Name | Online at Amazon.com from September 2014 through July 2020 for between $30 and $100. |
| Recall Date | 2020-10-07T00:00:00 |
| Description | This recall involves Endliss Technology Trianium battery phone cases for all types of mobile phones. The cases were sold in black, gray, white and pink colors. "Trianium" is written on the back of the case. There are 17 different model numbers included in this recall. Recalled model numbers include: TM000006, TM000007, TM000008, TM000009, TM000010, TM000011, TM000046, TM000047, TM000048, TM000049, TM000101, TM000103, TM-06A-4000BBLK, TM-06A-4000ROGD, TM-06A-4000WSLV, TM-S6BC-BLK and MTS-3000-BBLK. |
| Recall Number | 21003 |
| Remedy Options › Option | Replace |
| Consumer Contact | Endliss toll-free at 844-609-0847, or online at www.trianium.com and click on the recall link on the page for more information. |
| Last Publish Date | 2020-10-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Endliss Technology Recalls Trianium Battery Phone Cases Due to Burn Hazard; Sold Exclusively on Amazon.com?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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