Ember Recreational Vehicles, INC - Incorrect Cargo Carrying Capacity on Label
USEmber Recreational Vehicles, INC - Incorrect Cargo Carrying Capacity on Label
Recalling Firm: Ember Recreational Vehicles, INC
Motivo del Retiro / Peligro
TranslatedAn overloaded trailer increases the risk of a crash.
Descripción del Producto e Identificación
TranslatedEmber Recreational Vehicles, INC (Ember) is recalling certain 2023-2024 Overland Series, Touring Edition, and E-Series travel trailers. The certification labels list an incorrect cargo carrying capacity, which can allow the trailer to become overloaded. As such, these trailers fail to comply with 49 CFR Part 567, "Certification."
Productos Afectados
TranslatedIncorrect Cargo Carrying Capacity on Label
Additional Source Details
| Field | Value |
|---|---|
| Subject | Incorrect Cargo Carrying Capacity on Label |
| Nhtsa id | 24V667000 |
| Component | EQUIPMENT |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V667000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Ember Recreational Vehicles, INC |
| Defect summary | Ember Recreational Vehicles, INC (Ember) is recalling certain 2023-2024 Overland Series, Touring Edition, and E-Series travel trailers. The certification labels list an incorrect cargo carrying capacity, which can allow the trailer to become overloaded. As such, these trailers fail to comply with 49 CFR Part 567, "Certification." |
| Completion rate | 100.00 |
| Corrective action | Ember will mail labels to owners, free of charge. Owner notification letters were mailed September 19, 2024. Owners may contact Ember customer service at 1-844-732-4204. |
| Consequence summary | An overloaded trailer increases the risk of a crash. |
| Mfr campaign number | NR (Not Reported) |
| Potentially affected | 4 |
| Report received date | 2024-09-11T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ember Recreational Vehicles, INC - Incorrect Cargo Carrying Capacity on Label?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableEmber Recreational Vehicles, INC
- Nivel de RiesgoEQUIPMENT
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