CPSCGeneral Alert

Electrolux Group Recalls Frigidaire Side by Side Refrigerators with Slim Ice Buckets Due to Choking and Laceration Hazards

Publicado: 8 de febrero de 2024ID de Retiro: 24110Categoría: Productos de ConsumoPaís: Estados Unidos
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Motivo del Retiro / Peligro

The recalled refrigerators contain an ice bucket assembly component that can break, resulting in plastic pieces entering the ice bucket, posing choking and laceration hazards to consumers if the pieces are dispensed out of the ice bucket.

Descripción del Producto e Identificación

This recall involves certain Frigidaire branded side by side refrigerators with Slim Ice buckets manufactured between 2015 and 2019, with model numbers DGHK2355TF, DGHX2655TF, FFSC2323TS, FGSC2335TD, FGSC2335TF, FGSS2635TD, FGSS2635TE, FGSS2635TF, FGSS2635TP, FPSC2277RF, FPSC2278UF, FPSS2677RF, LFSC2324VF, LGHK2336TD, LGHK2336TF, LGHX2636TD, and LGHX2636TF. Consumers can also visit https://www.frigidaire.com/en/frigidaire-recall-information to see if their specific serial number is included in this recall. The model and serial numbers are printed on a serial plate located inside the refrigerator compartment. Model numbers include: Model Numbers DGHK2355TF DGHX2655TF FFSC2323TS FGSC2335TD FGSC2335TF FGSS2635TD FGSS2635TE FGSS2635TF FGSS2635TP FPSC2277RF FPSC2278UF FPSS2677RF LFSC2324VF LGHK2336TD LGHK2336TF LGHX2636TD LGHX2636TF Color Guide The last letter of each model number denotes the various colors: F and S: Stainless Steel D: Dark Stainless Steel E: Black Painted P: White Painted

Productos Afectados

Frigidaire Branded Side by Side Refrigerators with Slim Ice Buckets

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Electrolux-Group-Recalls-Frigidaire-Side-by-Side-Refrigerators-with-Slim-Ice-Buckets-Due-to-Choking-and-Laceration-Hazards
TitleElectrolux Group Recalls Frigidaire Side by Side Refrigerators with Slim Ice Buckets Due to Choking and Laceration Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Frigidaire-1.png
Images › 1 › CaptionRecalled Production Year 2015-2019 Frigidaire Branded Side by Side Refrigerators with Slim Ice Buckets
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Frigidaire-2.png
Images › 2 › CaptionRecalled Production Year 2015-2019 Frigidaire Branded Side by Side Refrigerators with Slim Ice Buckets
Hazards › NameThe recalled refrigerators contain an ice bucket assembly component that can break, resulting in plastic pieces entering the ice bucket, posing choking and laceration hazards to consumers if the pieces are dispensed out of the ice bucket.
Injuries › NameElectrolux Group has received 343 reports of plastic pieces breaking off, including two incidents resulting in laceration and ingestion injuries when the pieces were dispensed out of the recalled ice bucket.
Products › NameFrigidaire Branded Side by Side Refrigerators with Slim Ice Buckets
Products › Number Of UnitsAbout 383,240
Recall I D9846
Remedies › NameConsumers should immediately stop using the ice makers and contact Electrolux Group to request a replacement ice bucket assembly component, free of charge.
Importers › NameElectrolux Home Products Inc., of Charlotte, North Carolina
Retailers › NameLowe's, Home Depot and other stores nationwide and online at Frigidaire.com from November 2015 through September 2019 for between $1,400 and $2,400.
Recall Date2024-02-08T00:00:00
DescriptionThis recall involves certain Frigidaire branded side by side refrigerators with Slim Ice buckets manufactured between 2015 and 2019, with model numbers DGHK2355TF, DGHX2655TF, FFSC2323TS, FGSC2335TD, FGSC2335TF, FGSS2635TD, FGSS2635TE, FGSS2635TF, FGSS2635TP, FPSC2277RF, FPSC2278UF, FPSS2677RF, LFSC2324VF, LGHK2336TD, LGHK2336TF, LGHX2636TD, and LGHX2636TF. Consumers can also visit https://www.frigidaire.com/en/frigidaire-recall-information to see if their specific serial number is included in this recall. The model and serial numbers are printed on a serial plate located inside the refrigerator compartment. Model numbers include: Model Numbers DGHK2355TF DGHX2655TF FFSC2323TS FGSC2335TD FGSC2335TF FGSS2635TD FGSS2635TE FGSS2635TF FGSS2635TP FPSC2277RF FPSC2278UF FPSS2677RF LFSC2324VF LGHK2336TD LGHK2336TF LGHX2636TD LGHX2636TF Color Guide The last letter of each model number denotes the various colors: F and S: Stainless Steel D: Dark Stainless Steel E: Black Painted P: White Painted
Recall Number24110
Remedy Options › OptionRepair
Consumer ContactElectrolux Group toll-free at 888-377-7563 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at IceBucketRecall@electrolux.com or online at www.icebucketrecall.com or at www.frigidaire.com and click on "Recall Information" at the top of the page for more information.
Last Publish Date2024-02-08T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Electrolux Group Recalls Frigidaire Side by Side Refrigerators with Slim Ice Buckets Due to Choking and Laceration Ha...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

    Recall Hazard Severity
    Caution (Class III)
    Alerta Oficial de la Agencia

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