Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard
USElectrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard
Recalling Firm: Electrolux Home Products Inc., of Charlotte, North Carolina
Motivo del Retiro / Peligro
TranslatedPlastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number.
Productos Afectados
TranslatedFrigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Electrolux-Group-Recalls-Frigidaire-Gas-Cooktops-Due-to-Risk-of-Gas-Leak-Fire-Hazard |
| Title | Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/30-inch-4-burner.png |
| Images › 1 › Caption | Recalled Stainless Steel 30-inch 4 Burner Gas Cooktop |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/36-inch-5-burner.jpg |
| Images › 2 › Caption | Recalled Stainless Steel 36-inch 5 Burner Gas Cooktop |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/control-knobs.png |
| Images › 3 › Caption | Recalled Control Knob with Black Shaft and Replacement Control Knob with Chrome Shaft |
| Hazards › Name | Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard. |
| Injuries › Name | Electrolux has received 63 reports of the control knobs cracking or breaking, including one minor injury from a gas leak and one report of fire. |
| Products › Name | Frigidaire Stainless-Steel 30-inch 4 Burner and 36-inch 5 Burner Gas Cooktops |
| Products › Number Of Units | About 215 |
| Recall I D | 9696 |
| Remedies › Name | Consumers should immediately stop using the recalled cooktops, check for plastic control knobs with a black shaft and contact Electrolux Group for a free set of replacement knobs. Consumers can continue to use knobs with a chrome-colored shaft. The firm is contacting known purchasers directly. |
| Importers › Name | Electrolux Home Products Inc., of Charlotte, North Carolina |
| Retailers › Name | Lowe's, The Home Depot, and other independent appliance stores nationwide from March 2016 through April 2022 for about $1,000. |
| Recall Date | 2023-08-31T00:00:00 |
| Description | This recall involves all Frigidaire Stainless-Steel 30-inch 4 Burner Gas Cooktops (model FFGC3026SS) and Frigidaire Stainless-Steel 36-inch 5 Burner Gas Cooktops (model FFGC3626SS) with control knobs with black shafts. The model number and serial number are located on a label on the underside of the unit. The cooktops have "FRIGIDAIRE" on the front, lower left corner. The following serial numbers are included in this recall: Model Numbers Serial Numbers FFGC3026SS 1F00590006 through 1F11090155 3F53705075 through 3F01309052 FFGC3626SS 1F00590020 through 1F10390342 3F53703455 through 3F00806110 To determine whether their cooktop is included in the recall, consumers should visit www.cooktopknobrecall.com and input the model and serial number. |
| Recall Number | 23269 |
| Manufacturers › Name | Electrolux Home Products Inc., of Charlotte, North Carolina |
| Remedy Options › Option | Replace |
| Consumer Contact | Online at www.Cooktopknobrecall.com or online at www.Frigidaire.com and click "Recall Information" under the "Owner Support" tab at the top of the homepage or under Customer Service at the bottom of the homepage for more information or by phone at 800-314-3998 Monday through Friday from 8:30 a.m. to 8 p.m. ET or via email at cooktopknobrecall@electrolux.com. |
| Last Publish Date | 2023-08-31T00:00:00 |
| Manufacturer Countries › 1 › Country | China |
| Manufacturer Countries › 2 › Country | Thailand |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Electrolux Group Recalls Frigidaire Gas Cooktops Due to Risk of Gas Leak, Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableElectrolux Home Products Inc., of Charlotte, North Carolina
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