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Electric oil burners

Publicado: 27 de octubre de 2023ID de Retiro: 07eb9f1f-b1b9-4383-81c4-d435a9776eb4Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The timer switch mechanism on the oil burner can pop out and expose the live electric parts of the oil burner.

Descripción del Producto e Identificación

Reason / Defects: The timer switch mechanism on the oil burner can pop out and expose the live electric parts of the oil burner. Hazards: There is a risk of serious injury or death from electric shock if the switch mechanism pops out and exposes live electric parts. There is also a risk of burns and damage to property if the oil burner catches fire due to this switch defect. What to do: Stop using the product immediately and return the product to dusk for a full refund. For further information, consumers can contact dusk by phone 1300 387 543 Monday to Friday 9 am to 5 pm, email help@dusk.com.au, or visit the website .

Productos Afectados

An electrical oil burner with a 3-hour timer switch, used to heat water and an essential oil, to produce a fragrant scent mist. The product was sold in the following styles: Payton Natural Electric Oil Burner - 50208593 Alannah Pink Electric Oil Burner - 50209385 Alula Black Electric Oil Burner - 50208562 Alula Pink Electric Oil Burner - 50208555 Honeycomb Electric Oil Burner - 50213757 Coraline Electric Oil Burner - 50213979 Kaley Terrazzo Electric Oil Burner - 50214211 Marissa Electric Oil Burner - 50214013 Skylar Navy Electric Oil Burner - 50208579 Leilani Electric Oil Burner Giftbox – 50201631 Model numbers can be found on the product or barcode sticker on the packaging.

Additional Source Details

FieldValue
Guid › #text07eb9f1f-b1b9-4383-81c4-d435a9776eb4
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/electric-oil-burners
Pub DateFri, 27 Oct 2023 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Coraline%20oil%20burner.jpg?itok=PrAzQGXR

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Electric oil burners?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de RiesgoHome electrical appliances
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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