Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
USElectric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard
Motivo del Retiro / Peligro
TranslatedThe seat post on the bicycles can break, posing a fall hazard to the rider.
Descripción del Producto e Identificación
TranslatedThis recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral.
Productos Afectados
TranslatedFaraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Electric-Bicycles-Recalled-by-Faraday-Seat-Post-Poses-Fall-Hazard |
| Title | Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_27.png |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_26.jpg |
| Images › 2 › Caption | Porteur |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3_12.jpg |
| Images › 3 › Caption | Porteur S |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4_9.jpg |
| Images › 4 › Caption | Cortland |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/5_5.jpg |
| Images › 5 › Caption | Cortland S |
| Hazards › Name | The seat post on the bicycles can break, posing a fall hazard to the rider. |
| Injuries › Name | Faraday has received nine reports of incidents involving the seat post breaking including one minor injury. |
| Products › Name | Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts |
| Products › Number Of Units | About 4,450 |
| Recall I D | 8598 |
| Remedies › Name | Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post. |
| Importers › Name | Faraday Bicycles Inc., of Santa Cruz, Calif. |
| Retailers › Name | Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500. |
| Recall Date | 2019-07-02T00:00:00 |
| Description | This recall involves seat posts for four Faraday bicycle models, Porteur, Porteur S, Cortland, Cortland S. The words "HL" or "Zoom" are engraved on the seat post. The bikes were sold in various colors including Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam and Coral. |
| Recall Number | 19156 |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost and click on “Seat Post Recall” for more information. |
| Last Publish Date | 2019-07-02T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Electric Bicycles Recalled by Faraday; Seat Post Poses Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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