CPSCGeneral Alert

ECHO EGi-2300 Watt Generators Recalled Due to Fire and Burn Hazards; Manufactured by TTI (Recall Alert)

Name: ECHO EGi-2300 Watt Generators Recalled Due to Fire and Burn Hazards; Manufactured by TTI (Recall Alert)
Brand: Techtronic Industries (Dongguan) Co. Ltd., of China
SKU: CPSC-21760
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publicado: 8 de julio de 2021ID de Retiro: 21760Categoría: Productos de ConsumoPaís: Estados Unidos

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Motivo del Retiro / Peligro

The unit can overheat, posing fire and burn hazards to consumers.

Descripción del Producto e Identificación

This recall involves ECHO EGi-2300 Watt Generators with model number EGi-2300 and a serial number between EU19483D010001 through EU21021N010180. The model and serial number is printed on the data label on the bottom left hand of the side panel. The generators are orange and black with "ECHO" and "EGi-2300" printed on the side.

Productos Afectados

ECHO EGi-2300 Watt Generators

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2021/ECHO-EGi-2300-Watt-Generators-Recalled-Due-to-Fire-and-Burn-Hazards-Manufactured-by-TTI-Recall-Alert
Title	ECHO EGi-2300 Watt Generators Recalled Due to Fire and Burn Hazards; Manufactured by TTI (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/Picture1_126.png
Images › 1 › Caption	Recalled Echo 2300-Watt Generator
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/Picture2_104.png
Images › 2 › Caption	Recalled Echo 2300-Watt Generator
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/Picture3_72.png
Images › 3 › Caption	Echo 2300-Watt Generator Data Label
Hazards › Name	The unit can overheat, posing fire and burn hazards to consumers.
Injuries › Name	Echo has received four reports of the generator overheating or catching fire. No injuries have been reported.
Products › Name	ECHO EGi-2300 Watt Generators
Products › Number Of Units	About 3,700
Recall I D	9096
Remedies › Name	Consumers should immediately stop using the recalled generators and contact ECHO for instructions on how to obtain a free repair. ECHO is contacting all known purchasers directly.
Importers › Name	One World Technologies Inc, d/b/a Techtronic Industries Power Equipment (TTI), of Anderson, S.C.
Retailers › Name	Independent ECHO outdoor power equipment dealers nationwide and online at www.HomeDepot.com from February 2020 through June 2021 for about $850.
Recall Date	2021-07-08T00:00:00
Description	This recall involves ECHO EGi-2300 Watt Generators with model number EGi-2300 and a serial number between EU19483D010001 through EU21021N010180. The model and serial number is printed on the data label on the bottom left hand of the side panel. The generators are orange and black with "ECHO" and "EGi-2300" printed on the side.
Recall Number	21760
Manufacturers › Name	Techtronic Industries (Dongguan) Co. Ltd., of China
Remedy Options › Option	Repair
Consumer Contact	Echo at 800-432-3246 from 8 a.m. to 4:30 p.m. CT Monday through Friday or online at www.Echo-USA.com and click on Support-Help for more information.
Last Publish Date	2021-07-08T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought ECHO EGi-2300 Watt Generators Recalled Due to Fire and Burn Hazards; Manufactured by TTI (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

Empresa ResponsableTechtronic Industries (Dongguan) Co. Ltd., of China

Recall Hazard Severity

Caution (Class III)

Alerta Oficial de la Agencia

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ECHO EGi-2300 Watt Generators Recalled Due to Fire and Burn Hazards; Manufactured by TTI (Recall Alert)