DynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products
USDynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products
Recalling Firm: Davey Water Products, of Australia
Motivo del Retiro / Peligro
TranslatedThe pumps are not adequately grounded and can pose an electric shock hazard to the user.
Descripción del Producto e Identificación
TranslatedThis recall involves the DynaDrive Pumps with model numbers DD60-10NPT and DD90-11NPT and serial numbers between 190791000 and 223365720. The recalled products are water pumps used to stabilize water pressure for fresh water wells. The pumps are constant pressure pumps with an integrated single phase to 3 phase variable speed controller. The pumps have a yellow canister attached to a stainless steel metal casing and aluminum-coated motor. A product identification label sticker is located on the side of the black controller that includes the model and serial number for the unit.
Productos Afectados
TranslatedDynaDrive Fresh Water Well Pumps
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/DynaDrivFresh-Water-Well-Pumps-Recalled-Due-to-Risk-of-Electric-Shock-Manufactured-by-Davey-Water-Products |
| Title | DynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/DynaDrive-pump.png |
| Images › 1 › Caption | Recalled Davey DynaDrive Pump with model number location |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/DynaDrive-QR-code.png |
| Images › 2 › Caption | QR Code for registering for recalled Davey DynaDrive Pumps |
| Hazards › Name | The pumps are not adequately grounded and can pose an electric shock hazard to the user. |
| Injuries › Name | Davey has received one report of a consumer in Australia who experienced an electrical shock. No incidents or injuries have been reported in the United States. |
| Products › Name | DynaDrive Fresh Water Well Pumps |
| Products › Number Of Units | About 1,060 |
| Recall I D | 9598 |
| Remedies › Name | Consumers should not attempt to turn the pumps off, change settings on the pumps, inspect or repair the pumps, or otherwise touch the pumps. Consumers should register their pump(s) on Davey's website to schedule a free inspection to verify that the connections are correctly grounded and, if necessary, repair the grounding. Consumers can register their pump(s) on the firm's website at https://www.daveywater.com/us/product-service-campaign-dynadrive. |
| Importers › 1 › Name | EFkay Sales of Somerdale, New Jersey |
| Importers › 2 › Name | O'Connor Sales Inc., of Cerritos, California |
| Importers › 3 › Name | Preferred Sales Associates, of Cartersville, Georgia |
| Importers › 4 › Name | Frontline Sales & Marketing LLC, of Kent, Washington |
| Retailers › Name | Online, in stores, and via contractors through third-party distribution partners from August 2020 through December 2022. DynaDrive pumps with model number DD60-10NPT were sold for about $2,000 and DynaDrive pumps with model number DD90-11NPT were sold for about $2,100. |
| Recall Date | 2023-04-20T00:00:00 |
| Description | This recall involves the DynaDrive Pumps with model numbers DD60-10NPT and DD90-11NPT and serial numbers between 190791000 and 223365720. The recalled products are water pumps used to stabilize water pressure for fresh water wells. The pumps are constant pressure pumps with an integrated single phase to 3 phase variable speed controller. The pumps have a yellow canister attached to a stainless steel metal casing and aluminum-coated motor. A product identification label sticker is located on the side of the black controller that includes the model and serial number for the unit. |
| Recall Number | 23186 |
| Manufacturers › Name | Davey Water Products, of Australia |
| Remedy Options › Option | Repair |
| Consumer Contact | Davey Water Products toll-free at 888-755-8654 from 9 a.m. to 5 p.m. ET Monday through Friday, or email at dynadrive@daveyusa.com, or online at https://www.daveywater.com/us/product-service-campaign-dynadrive to register the pump or at www.daveywater.com/us and click on the "DynaDrive Product Safety Recall" link on the main landing page for more information. Consumers can also contact the store where they purchased their product(s) to arrange for the free inspection and repair. |
| Last Publish Date | 2023-04-20T00:00:00 |
| Manufacturer Countries › Country | Australia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableDavey Water Products, of Australia
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🚨 SAFETY ALERT: Davey Water Products, of Australia - DynaDrive Fresh Water Well Pumps Recalled Due to Risk of Electric Shock; Manufactured by Davey Water Products Check if your household is affected: https://therecallfile.com/es/recalls/dynadrive-fresh-water-well-pumps-recalled-due-to-risk-of-electric-shoc/CPSC-23186
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