Dulux Concrete & Paving Bare Concrete Etch & Clean 52ZD0198-2L and 52ZD0198-4L
AustraliaDulux Concrete & Paving Bare Concrete Etch & Clean 52ZD0198-2L and 52ZD0198-4L
Motivo del Retiro / Peligro
TranslatedProduct may have leaked during transportation and there may be traces of the product on the outside of the container.
Descripción del Producto e Identificación
TranslatedReason / Defects: Product may have leaked during transportation and there may be traces of the product on the outside of the container. Hazards: The product is a corrosive material. If the product comes into contact with the skin or eyes, it may cause severe skin burns and eye damage. What to do: Consumers should wear personal protective equipment (long sleeves and pants, apron, closed shoes, nitrile rubber gloves and safety glasses) and carefully inspect the container for signs of product contamination. Any contamination can be carefully wiped away and the rag disposed of safely. Alternately, if you prefer a refund, please call Dulux Emergency Response Service 1800 033 111 to organise product pick up and refund. For further advice, consumers can contact Dulux Emergency Response Service: Australia - 1800 033 111, New Zealand: 0800 734 607 or submit your request via this form https://www.dulux.com.au/contact-us/product-claims-request
Productos Afectados
TranslatedFormula to prepare bare concrete before painting. SKU numbers: 52ZD0198-2L 52ZD0198-4L Batch numbers (printed on a label on the base of the container): 2L 9988 03/11/2022 9990 07/11/2022 4L 9968 27/10/2022 9978 02/11/2022
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | afa662a5-c3c7-4946-885e-70481d975567 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/dulux-concrete-paving-bare-concrete-etch-clean-52zd0198-2l-and-52zd0198-4l |
| Pub Date | Tue, 14 Feb 2023 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Dulux%20Concrete%20and%20Paver%20Bare%20Concrete%20Etch%20Clean_0.png?itok=FvTwYttO |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Dulux Concrete & Paving Bare Concrete Etch & Clean 52ZD0198-2L and 52ZD0198-4L?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Nivel de Riesgo["Lead (toxic metal)","Building materials and supplies"]
- DistributionAustralia
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🚨 SAFETY ALERT: Dulux Concrete & Paving Bare Concrete Etch & Clean 52ZD0198-2L and 52ZD0198-4L Check if your household is affected: https://therecallfile.com/es/recalls/dulux-concrete-paving-bare-concrete-etch-clean-52zd0198-2l-and-52zd019/AU-afa662a5-c3c7-4946-885e-70481d975567
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