DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard
USDR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard
Recalling Firm: Generac Power Systems Inc., of Waukesha, Wisconsin
Motivo del Retiro / Peligro
TranslatedPieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush.
Productos Afectados
TranslatedDR Power Chipper Shredders
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/DR-Power-Equipment-Recalls-DR-Power-Chipper-Shredders-Due-to-Laceration-Hazard |
| Title | DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/PRO-XL501-shredder-drive-side.png |
| Images › 1 › Caption | CS3 Recalled DR PRO XL501 Chipper Shredder (drive side view) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/PRO-XL501-shredder-hopper-side.png |
| Images › 2 › Caption | CS3 Recalled DR PRO XL501 Chipper Shredder (hopper side view) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/PRO-410-Shredder-front.png |
| Images › 3 › Caption | CS4 Recalled DR Power PRO 410 Chipper Shredder (front view) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/PRO-410-Shredder-side.jpg |
| Images › 4 › Caption | CS4 Recalled DR Power PRO 410 Chipper Shredder (side view) |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/PREMIER-310-Shredder-front.jpg |
| Images › 5 › Caption | CS4 Recalled DR Power PREMIER 310 Chipper Shredder (front view) |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/PREMIER-310-Shredder-side.jpg |
| Images › 6 › Caption | CS4 Recalled DR Power PREMIER 310 Chipper Shredder (side view) |
| Hazards › Name | Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard. |
| Injuries › Name | The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury. |
| Products › Name | DR Power Chipper Shredders |
| Products › Number Of Units | About 5,900 (In addition, about 90 were sold in Canada) |
| Recall I D | 9716 |
| Remedies › Name | Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping. |
| Retailers › Name | Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 2023 for between $945 and $1,500. |
| Recall Date | 2023-09-21T00:00:00 |
| Description | This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush. |
| Distributors › Name | DR Power Equipment, of South Burlington, Vermont |
| Recall Number | 23291 |
| Manufacturers › Name | Generac Power Systems Inc., of Waukesha, Wisconsin |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/dr-power-equipment-chipper-shredders-recalled-due-laceration-hazard |
| Consumer Contact | DR Power at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2023-09-21T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Resumen
- Empresa ResponsableGenerac Power Systems Inc., of Waukesha, Wisconsin
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