Double-walled coffee cups with lids (Anko)
Double-walled coffee cups with lids (Anko)
Motivo del Retiro / Peligro
TranslatedWhen the cup is filled with hot liquid, the lid may rapidly release and pop off as there is no pressure release valve.
Descripción del Producto e Identificación
TranslatedReason / Defects: When the cup is filled with hot liquid, the lid may rapidly release and pop off as there is no pressure release valve. Hazards: Risk of serious injury from hot liquid or steam burns if the cup lid unexpectedly ejects from the cup. An injury has occurred. What to do: 1. Stop using the product immediately. 2. Return the product to the place of purchase for a full refund. 3. Contact the store of purchase if you are unable to return the product to the store. 4. Tell us if you have sold or gifted the product to another person. Contact: Kmart Call: 1800 124 125, Monday to Friday, 7:00am to 6:00pm (AEST) Online: https://www.kmart.com.au/contact-us/ Target Call: 1300 753 567, Monday to Friday, 9.00am-7.00pm (AEST); Saturday 9.00am-5.00pm (AEST) Online: https://www.target.com.au/help/contact-us
Productos Afectados
TranslatedReuseable coffee cups. Kmart Available in 4 colours – sunset, sage, black, rose gold. SKU: 43479030, 43479047, 43479054, 43512287 Dates sold: 18 December 2024 – 7 April 2025 Target Available in 3 colours – sunset, sage, black SKU: 70220124, 70220131, 70220148 Dates sold: 18 December 2024 – 27 March 2025
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | a57f414e-5bc9-4562-b05e-e9bcb7a792c8 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/double-walled-coffee-cups-with-lids-anko |
| Pub Date | Wed, 09 Apr 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Image%20-%20sage%20%26%20black%20coffee%20cups.png?itok=nzeNzDMW |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Double-walled coffee cups with lids (Anko)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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