CPSCGeneral Alert

Dotline Pool Ladder Step Replacement by Mengo

Publicado: 7 de julio de 1987ID de Retiro: 87038Categoría: Productos de ConsumoPaís: Estados Unidos
US
Safety AlertCPSCUSUS

Dotline Pool Ladder Step Replacement by Mengo

Recalling Firm: Mengo Industries, Dotline

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Descripción del Producto e Identificación

Dotline Pool Ladder Step Replacement by Mengo NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE July 7, 1987 Release # 87-038 POOL LADDER STEP SAFETY REPLACEMENT PROGRAM WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, Mengo Industries, Inc., announced a voluntary replacement program for the plastic steps used on some of its swimming pool ladders sold under the DOTLINE brand between 1976 and 1982 because the steps on those ladders may break during use. These removable ladders are used for home above ground pools. Involved are about 80,000 DOTLINE models SPL-4, SBL-4, and SPL-4000. The model number may be found on the assembly instruction sheet accompanying the ladder. Beginning in 1978, the year of manufacture is designated by a series of numbers located on the bottom of each step near the l-1/2 inch hole which accommodates the ladder side rail. The last two digits indicate the year of manufacture. There have been 9 reported incidents of steps breaking during use and some consumers have claimed resulting laceration and sprain-type injuries. The steps have a useful life of about two years. After two years the steps may begin to show signs of deterioration evidenced by small hairline cracks in the plastic. Mengo will replace the steps on all affected ladder models sold between 1976 and 1982 free of charge to the consumer. Consumers are urged to examine their pool ladder steps for cracks immediately. If cracks are discovered, consumers should discontinue using the ladder immediately until the replacement steps are installed. Consumers should send their steps, along with their name and address directly to Mengo Dotline Industries, Inc., 4611 Green Bay Road, Kenosha, Wisconsin 53141, via collect United Parcel Service or Parcel Post. Persons needing further information may call Mengo Industries, Inc. Collect at 414-652-3070. Further information may also be obtained by calling the CPSC toll-free hotline number at 1l-800-638-CPSC. A teletyperwriter number for the hearing impaired is (301) 595-7054. Consumer Product SAFETY ALERT FROM THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, WASHINGTON, D.C. 20207 July 1987 Under laws administered by CPSC, an estimated 325 million potentially hazardous products have been called back from the marketplace and consumers since 1973 (when CPSC was created). Most of these were voluntarily recalled by manufacturers who established programs to repair or rep/ace the products, or to refund the purchase price.

Productos Afectados

Dotline swimming pool ladder plastic steps

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1987/POOL-LADDER-STEP-SAFETY-REPLACEMENT-PROGRAM
TitleDotline Pool Ladder Step Replacement by Mengo
Products › 1 › TypeSwimming Pool Items
Products › 1 › Category I D2159
Products › 2 › NameDotline swimming pool ladder plastic steps
Products › 2 › TypeLadders & Accessories
Products › 2 › Category I D2024
Recall I D4702
Recall Date1987-07-07T00:00:00
DescriptionDotline Pool Ladder Step Replacement by Mengo NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE July 7, 1987 Release # 87-038 POOL LADDER STEP SAFETY REPLACEMENT PROGRAM WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission, Mengo Industries, Inc., announced a voluntary replacement program for the plastic steps used on some of its swimming pool ladders sold under the DOTLINE brand between 1976 and 1982 because the steps on those ladders may break during use. These removable ladders are used for home above ground pools. Involved are about 80,000 DOTLINE models SPL-4, SBL-4, and SPL-4000. The model number may be found on the assembly instruction sheet accompanying the ladder. Beginning in 1978, the year of manufacture is designated by a series of numbers located on the bottom of each step near the l-1/2 inch hole which accommodates the ladder side rail. The last two digits indicate the year of manufacture. There have been 9 reported incidents of steps breaking during use and some consumers have claimed resulting laceration and sprain-type injuries. The steps have a useful life of about two years. After two years the steps may begin to show signs of deterioration evidenced by small hairline cracks in the plastic. Mengo will replace the steps on all affected ladder models sold between 1976 and 1982 free of charge to the consumer. Consumers are urged to examine their pool ladder steps for cracks immediately. If cracks are discovered, consumers should discontinue using the ladder immediately until the replacement steps are installed. Consumers should send their steps, along with their name and address directly to Mengo Dotline Industries, Inc., 4611 Green Bay Road, Kenosha, Wisconsin 53141, via collect United Parcel Service or Parcel Post. Persons needing further information may call Mengo Industries, Inc. Collect at 414-652-3070. Further information may also be obtained by calling the CPSC toll-free hotline number at 1l-800-638-CPSC. A teletyperwriter number for the hearing impaired is (301) 595-7054. Consumer Product SAFETY ALERT FROM THE U.S. CONSUMER PRODUCT SAFETY COMMISSION, WASHINGTON, D.C. 20207 July 1987 Under laws administered by CPSC, an estimated 325 million potentially hazardous products have been called back from the marketplace and consumers since 1973 (when CPSC was created). Most of these were voluntarily recalled by manufacturers who established programs to repair or rep/ace the products, or to refund the purchase price.
Recall Number87038
Manufacturers › 1 › NameMengo Industries
Manufacturers › 2 › NameDotline
Last Publish Date2015-01-02T00:00:00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dotline Pool Ladder Step Replacement by Mengo?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Empresa ResponsableMengo Industries, Dotline
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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