Dorel Home Furnishings Recalls Cosco 2-Step Kitchen Steppers Due to Fall and Injury Hazards
USDorel Home Furnishings Recalls Cosco 2-Step Kitchen Steppers Due to Fall and Injury Hazards
Motivo del Retiro / Peligro
TranslatedThe safety bar can detach or break while in use, posing serious fall and injury hazards to consumers.
Descripción del Producto e Identificación
TranslatedThis recall involves the Cosco 2-step kitchen stepper, a folding stepstool with two steps and a safety bar that attaches to the back of the product, with model numbers 11349WHG1E, 11349GRN1E, 11349NVY1E, 11349WHG2, 11349GRN4, 11349GRN12, 11349WHG12C, 11349WHG12W, 11349WHG4F, and 11349CBWH4T. The kitchen steppers are sold in white/gray, green, navy, and blue colors. The Cosco logo is molded onto the handle. Model information is located on a label on one of the arms of the kitchen stepper.
Productos Afectados
TranslatedCosco 2-Step Kitchen Stepper
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Dorel-Home-Furnishings-Recalls-Cosco-2-Step-Kitchen-Steppers-Due-to-Fall-and-Injury-Hazards |
| Title | Dorel Home Furnishings Recalls Cosco 2-Step Kitchen Steppers Due to Fall and Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Dorel-1.png |
| Images › 1 › Caption | Recalled Cosco 2-Step Kitchen Stepper model 11349WHG1E |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Dorel-2.png |
| Images › 2 › Caption | Cosco logo molded onto handle of the recalled Cosco 2-step kitchen stepper |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Dorel-3.png |
| Images › 3 › Caption | Model information located on label on arm of recalled Cosco 2-step kitchen stepper |
| Hazards › Name | The safety bar can detach or break while in use, posing serious fall and injury hazards to consumers. |
| Injuries › Name | Cosco has received 34 reports of the safety bar detaching or breaking, including two incidents resulting in head injuries. |
| Products › Name | Cosco 2-Step Kitchen Stepper |
| Products › Number Of Units | About 302,000 (In addition, 11,000 were sold in Canada) |
| Recall I D | 10364 |
| Remedies › Name | Consumers should stop using the safety bar on the recalled kitchen stepper immediately and store the stepper away from children until repaired. Contact Dorel to receive a free repair kit, including shipping. The repair kit includes a sliding locking mechanism that attaches to the safety bar to prevent the safety bar from detaching or breaking during use. Consumers will also receive installation instructions and an additional warning label to place onto the product. |
| Importers › Name | Dorel Home Furnishings Inc. d/b/a Cosco Home and Office Products, of Columbus, Indiana |
| Retailers › Name | Target, Home Depot, Lowe's, Walmart, and BJ's Wholesale Club stores nationwide and online at Amazon.com, Wayfair.com, and Overstock.com from February 2021 through July 2025 for between $56 and $70. |
| Recall Date | 2025-07-31T00:00:00 |
| Description | This recall involves the Cosco 2-step kitchen stepper, a folding stepstool with two steps and a safety bar that attaches to the back of the product, with model numbers 11349WHG1E, 11349GRN1E, 11349NVY1E, 11349WHG2, 11349GRN4, 11349GRN12, 11349WHG12C, 11349WHG12W, 11349WHG4F, and 11349CBWH4T. The kitchen steppers are sold in white/gray, green, navy, and blue colors. The Cosco logo is molded onto the handle. Model information is located on a label on one of the arms of the kitchen stepper. |
| Recall Number | 25412 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/cosco-2-step-kitchen-stool-recalled-due-fall-and-injury-hazards |
| Consumer Contact | Dorel toll-free at 888-628-3778 from 8 a.m. to 6 p.m. ET Monday through Friday, email at recall@coscoproducts.com, or online at https://www.coscoproducts.com and click on "SAFETY NOTICES" at the top of the page for more information. |
| Last Publish Date | 2025-07-31T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Dorel Home Furnishings Recalls Cosco 2-Step Kitchen Steppers Due to Fall and Injury Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Dorel Home Furnishings Recalls Cosco 2-Step Kitchen Steppers Due to Fall and Injury Hazards Check if your household is affected: https://therecallfile.com/es/recalls/dorel-home-furnishings-recalls-cosco-2-step-kitchen-steppers-due-to-fa/CPSC-25412
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