Donepezil 10 mg tablets: One lot recalled due to possible oversized tablets
Donepezil 10 mg tablets: One lot recalled due to possible oversized tablets
Recalling Firm: Communications and Public Affairs Branch
Motivo del Retiro / Peligro
TranslatedProduct safety
Descripción del Producto e Identificación
TranslatedIf your pill bottle of Donepezil 10 mg tablets contains larger-than-normal tablets, or if you are unsure, return it to your pharmacy. Your pharmacist will check it and provide a replacement if needed. Contact a health care professional immediately if you notice you or someone you are caring for are experiencing serious side effects. Contact Pro Doc Limitée by calling 1-800-361-8559 or emailing medinfo@prodoc.qc.caif you have questions about the recall. Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals: Health care professionals, such as pharmacists, should check bottles of Donepezil 10 mg tablets before dispensing and report any unusual packages to the company and to Health Canada.
Productos Afectados
TranslatedDonepezil (donepezil hydrochloride) 10 mg tablets (DIN 02416425, lot 645766, expiry 2024-11)
Additional Source Details
| Field | Value |
|---|---|
| N I D | 74649 |
| U R L | https://recalls-rappels.canada.ca/en/alert-recall/donepezil-10-mg-tablets-one-lot-recalled-due-possible-oversized-tablets |
| Issue | Product safety |
| Title | Donepezil 10 mg tablets: One lot recalled due to possible oversized tablets |
| Product | Donepezil (donepezil hydrochloride) 10 mg tablets (DIN 02416425, lot 645766, expiry 2024-11) |
| Archived | 0 |
| Category | Health products |
| Last updated | 2023-11-24 |
| Organization | Communications and Public Affairs Branch |
| What you should do | If your pill bottle of Donepezil 10 mg tablets contains larger-than-normal tablets, or if you are unsure, return it to your pharmacy. Your pharmacist will check it and provide a replacement if needed. Contact a health care professional immediately if you notice you or someone you are caring for are experiencing serious side effects. Contact Pro Doc Limitée by calling 1-800-361-8559 or emailing medinfo@prodoc.qc.caif you have questions about the recall. Report any health product-related side effects or complaints to Health Canada.Additional information for health professionals: Health care professionals, such as pharmacists, should check bottles of Donepezil 10 mg tablets before dispensing and report any unusual packages to the company and to Health Canada. |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Donepezil 10 mg tablets: One lot recalled due to possible oversized tablets?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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